DEEP CLEANS
Camp Policies
YARD MANAGEMENT
Misc.
BONUS
100
Why are deep cleans important to get done daily
1. Ensures a clean and safe environment by killing germs that can spread to the next dog. Proper cleaning mitigates the spread of diseases common in animal care environments such as canine cough, respiratory virus, Giardia, etc
100
What do you do when you can not make your shift?
Communicate to management ASAP
Find full coverage for your shift.
100
What is the first line of defense in the play yard?
Hose!
-always needs a nozzle
-avoid using your own hands for your safety.
100
Before placing items in the washer/dryer what should you check for?
1. an adbundance of dog hair, that may need to be vacuumed off.
2. Dog feces: clean as much as you can off so it doesn't dirty up the washer, clog the drains, and messed up other items in the wash with it
3. check beddings for a zipper before placing entire bed in wash
4. Clean out lint trap before placing anything in the dryer
100
Who is this dog?
200
What chemical do we use to complete deep cleans and why?
HDQ & its because HDQ is a hospital grade disinfectant. We need everything sanitized before the next dog is boarded in the cabin to mitigate the risk of spreading germs that can cause illnesses/diseases.
200
Why is is important to have a full staff?
1. Safety
2.Reduce workload on others
3.quality of service is affected
4. Efficency
200
Name 3 things that are NOT allowed in the play yards.
sit down.
Cell phones/smart devices
Ear buds
Sitting on ground200
What can you do, if there is nothing to do.
1. Dishes, Laundry
2. Check the task sheet at the front desk
3. There is always something to do. We are a doggy daycare.
200
What Breed of dog is this?
300
List the steps of a Deep Clean.
1. Make a bucket with HDQ from the mop dispenser
2. Grab Vacuum, rag, soft & hard scrub brush
3. Remove any bowls
4. Sweep the entire cabin (INCLUDING THE COT)
5.Wipe very tops of cabins / doors
6. Scrub down walls, top of cabin, inside/out cabin door, and wipe the cot.
use hard brush on floors
soft brush for walls
rag is for door and top of cabin
7. Mop the floor
9. Sign off deep clean on pupetracker board
300
What do you do if you can not find coverage for your shift?
You Must come in or corrective action will be taken.
Depending on your current status:
1.Verbal
2.Written
3.Termination
300
What can you do if a dog is not behaving in the play yards?
1. Redirect as the first resort.
a. verbal
b. gentle guide to another area of the play yard
c. try to place dog in a different play yard
d. walk the 4 corners
2. Timeout session is last resort.
300
Steps on washing dishes properly
1. rinse them well, clean off all debris-slime, food, crust, etc
2. Then place in dish washer- to sanitize
3. dry thoroughly and put away
300
What is the most common dog breed in America?
French bull dog
400
How long should the average deep clean take
7 minutes
400
What is the uniform policy?
CBW Red shirt
Solid Color Pants
Closed toe shoes
400
Name 6 responsibilities of the person in the yard.
1. Manage your dogs
2. Yard Cleanliness
3. Gate management
4. Knowing the dogs names
5. Ensuring a safe enviroment
400
What does corporate look for during camera spot checks?
1. YOU: are you visible in the play yard?
2.Uniform
3. Water buckets
4.Cleanliness
5. Activity: yard management skills
6. Phones
400
What is Camp Bow Wows mission?
To provide safe, fun, and premier care.
500
When do we start deep cleans? What do you do with their boarding cards?
We start them after 8:30am. When the dogs are out to play.
Boarding cards are to be bought to the front desk.
500
If you do not have a CBW approved jacket, what can you do to ensure you are following the uniform policy?
Wear your CBW shirt over your unapproved CBW Jacket.
500
What should never be used to correct a dogs behavior?
Your feet. Never lift your feet off the ground.
500
TEAM QUESTION.
What does it take to be a Great team?
1. Communication
2. Trust: everyone is trusted to do their tasks and not take short cuts.
3. Mutual Respect/Empathy: be mindful of others, ask if they need help, check in on your peers etc
4.Constructive conflict resolution: together we solve a problem.
5. Accountability: we all take ownership of our own fallouts and hold each other accountable, respectfully.
5. WE ARE ALL HERE FOR THE SAME REASON, ITS FOR THE DOGS. WE ALL HAVE THE SAME GOAL AT THE END OF THE DAY.TOGETHER EVERYONE ACHIEVES MORE!
500
What do we value?
- Passion: Fueled by a love for dogs.
- Service: Dedicated to serving both pets and their owners.
- Innovation: Embracing change to improve pet care.
- Integrity: Actions reflect their commitment.
- Trust: Ensuring a safe, secure, and transparent environment.