STOCK
BRAND
OPERATIONS
HERITAGE
CUSTOMER EXPERIENCE
100

When assigned a rack assignment, how many racks are you expected to have recovered?

3

100

WHERE CAN YOU FIND OUR STANDARDS ON SENSORING, FOLDING, DISPLAY SIZES?

MERCHANDISE STANDARDS BOOK, BEHIND CASH WRAP WITH VISUAL BINDERS.

100

Who is the Lost Prevention Manager?

   SeƱor 

Chris Lopez

100

What was the original name of Vans when it opened for its first day of business in 1966?

What is Van Doren Rubber Company?

100

How do I learn more about the products in the store.

Web
Footware flashcards
Monthly Raps for the Racks

200

In what order are shoes sized in the stockroom?

small sizes (bottom) --> large (top)

200

WHERE SHOULD YOU ALWAYS FOLD?

IN FRONT OF STORE, FAR AWAY FROM CASHWRAP


200

What is Vans Shoplifting Prevention Policy? Explain

Prevention vs Apprehension

200

Today we call it the Authentic, and it still our most famous and best-selling shoe. What was the original name?

What is style 44?

200

What are the 3 customer commitments?

Offering to measure (Fit/Wee fit)
3 to the floor
Socks to seat

300

What is the least amount of FTW cases you should complete in 1 hour while doing shipment?

10

300

WHAT IS WRAPS FROM THE RACKS? WHERE CAN YOU FIND THEM?

MOST UP TO DATE PRODUCT/ COLLABORATION, POSTED ON FOOTWEAR RACKS.

300

3 Ways to Report Internal Theft

-APIS

-LP Manager or District Manager

-Contacting Ethics helpline
300

What is Tell a friend?

From the very first day there was a sign hanging in the store.There was no advertising budget because Paul believed quality, value, and superior customer service would be enough.

This is still our service philosophy today. What was on the sign?

300

How many surveys do you need to receive in order to get the 3 pins?

10 First pin
25 Second pin
50 Third pin

400

When scanning in shipment, what % of what you scan needs to be verified?

10%

400

WRITE A SHOE TAG FOR A : CLASSIC SLIP ON, BOYS 5 COLOR OF CHOICE

CHECK WITH SHENALE FOR ANSWER 

400

Explain the Kickin' Shrink Program

Any employee who reports internal theft where a subsequent investigation verifies that loss was incurred will receive a certificate for a FREE PAIR OF VANS CUSTOMS

400

In 1976 Paul partnered with these 2 legendary Z-Boys to create the Era

What is Tony Alva & Stacy Peralta?

400

What does SKATER stand for?

S mile and greet
K now your customers needs.
A dd on
T ie it up
E nd with a smile
R eplenish

500

How often should damages and donations be processed?

D&D should be processed as soon as possible

500

SHOW US A PERFECTLY FOLDED :

MENS/WOMENS/BOYS/TODDLERS FOLD

USING THE CORRECT FOLDING BOARD

LOOK FOR: 
CENTERED PRINT
CRSIP EDGES
CORRECT BOARD USED
SIZE STICKER IN BOTTOM LEFT

500

What are the results of the last inventory (dollar amount and %) and where can you locate them?

$-9,187 

-.78%


500

This phrase came about when Tony Alva caught air for the first time in a backyard pool. It stuck & became the brand mantra.

What is OFF THE WALL?

500

Show us a perfectly laced Sk8-Hi.

Shoe must have 2 tacos. Laces should be right over left. (Back of shoe facing you)

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