When assigned a rack assignment, how many racks are you expected to have recovered?
3
WHERE CAN YOU FIND OUR STANDARDS ON SENSORING, FOLDING, DISPLAY SIZES?
MERCHANDISE STANDARDS BOOK, BEHIND CASH WRAP WITH VISUAL BINDERS.
Who is the Lost Prevention Manager?
SeƱor
Chris Lopez
What was the original name of Vans when it opened for its first day of business in 1966?
What is Van Doren Rubber Company?
How do I learn more about the products in the store.
Web
Footware flashcards
Monthly Raps for the Racks
In what order are shoes sized in the stockroom?
small sizes (bottom) --> large (top)
WHERE SHOULD YOU ALWAYS FOLD?
IN FRONT OF STORE, FAR AWAY FROM CASHWRAP
What is Vans Shoplifting Prevention Policy? Explain
Prevention vs Apprehension
Today we call it the Authentic, and it still our most famous and best-selling shoe. What was the original name?
What is style 44?
What are the 3 customer commitments?
Offering to measure (Fit/Wee fit)
3 to the floor
Socks to seat
What is the least amount of FTW cases you should complete in 1 hour while doing shipment?
10
WHAT IS WRAPS FROM THE RACKS? WHERE CAN YOU FIND THEM?
MOST UP TO DATE PRODUCT/ COLLABORATION, POSTED ON FOOTWEAR RACKS.
3 Ways to Report Internal Theft
-APIS
-LP Manager or District Manager
-Contacting Ethics helplineWhat is Tell a friend?
From the very first day there was a sign hanging in the store.There was no advertising budget because Paul believed quality, value, and superior customer service would be enough.
This is still our service philosophy today. What was on the sign?
How many surveys do you need to receive in order to get the 3 pins?
10 First pin
25 Second pin
50 Third pin
When scanning in shipment, what % of what you scan needs to be verified?
10%
WRITE A SHOE TAG FOR A : CLASSIC SLIP ON, BOYS 5 COLOR OF CHOICE
CHECK WITH SHENALE FOR ANSWER
Explain the Kickin' Shrink Program
Any employee who reports internal theft where a subsequent investigation verifies that loss was incurred will receive a certificate for a FREE PAIR OF VANS CUSTOMS
In 1976 Paul partnered with these 2 legendary Z-Boys to create the Era
What is Tony Alva & Stacy Peralta?
What does SKATER stand for?
S mile and greet
K now your customers needs.
A dd on
T ie it up
E nd with a smile
R eplenish
How often should damages and donations be processed?
D&D should be processed as soon as possible
SHOW US A PERFECTLY FOLDED :
MENS/WOMENS/BOYS/TODDLERS FOLD
USING THE CORRECT FOLDING BOARD
LOOK FOR:
CENTERED PRINT
CRSIP EDGES
CORRECT BOARD USED
SIZE STICKER IN BOTTOM LEFT
What are the results of the last inventory (dollar amount and %) and where can you locate them?
$-9,187
-.78%
This phrase came about when Tony Alva caught air for the first time in a backyard pool. It stuck & became the brand mantra.
What is OFF THE WALL?
Show us a perfectly laced Sk8-Hi.
Shoe must have 2 tacos. Laces should be right over left. (Back of shoe facing you)