Heart for People
The key competencies of Heart for People.
What are Trust, Connect, Relate, and Serve?
The key competencies of Head for Business.
What are Learn, Decide, Plan, and Impact?
The key competencies of Passion for Results.
What are Grow, Drive, Innovate, and Agility?
The mantra that guides H-E-B's Bold Promise.
What is Because People Matter?
The type of retailer that H-E-B strives to be.
What is Omnichannel?
H-E-B's cousin that focuses on seasonal food events and unique, high-quality Own Brand items.
What is Central Market?
The program through which H-E-B Partners become partial owners in the company.
What is the Partner Stock Plan (PSP)?
H-E-B's alliterative approach to making money.
What is Penny Profits?
H-E-B's cousin that serves as a leader in delivery services and is a critical pillar in the Omnichannel strategy.
What is Favor?
The programs through which H-E-B Partners can connect and engage with other partners who have similar identities and backgrounds.
What are Partner Resource Groups?
The two things subtracted from Sales to determine Profit.
What are Cost of Goods and Expenses?
H-E-B's cousin that focuses on providing customers with unbeatable value by offering a streamlined selection of products.
What is Joe V's Smart Shop?
The method through which H-E-B tailors items to local communities and competes with national vendors.
What are Own Brand Products?
The three big Partner Resources for understanding H-E-B's Head for Business.
What are Ask The Owner (ATO), Your Manager, and iDevelop?
A framework for goal-setting that empowers Partners to take intentional action and reflect on and analyze their results.
What is a SMART Goal?