AMS
The center you use to edit customers employer.
What is customer center ?
Placed on an account when you want to consider it for legal.
What is PLG ?
These types of contacts are not allowed.
What are third party contacts?
Once legal has been approved management will place this tag on the account depending on their city or state.
What is a Z tag?
What is redemption?
The shortcut keys you press to have AMS calculate a payoff for you.
What is control O
Put on by loan ops that is used at tax time.
What is 1099?
Rep can not engage in any conduct which ______, oppress or abuses any person.
What is harrassment?
Legal will only be put on hold if the customer.
What is set up auto debit?
The process when we have to get sheriff involved to pick up a car,
What is a replevin?
The report you run to have AMS auto show your delinquent accounts one after the other.
What is a worklist ?
Placed on account when there are title issues.
What are EX tags?
Rep can not use any false, _________ or misleading representation to collect any debt.
What is deceptive?
The legal department sends out this letter at the start of every lawsuit.
What is a validation of debt?
Buzzers can be turned on without management approval if customer is.
What is 14 days delinquent?
What is apartment number?
Placed on account when three people are on contract.
What is 3CO?
Under what 3 circumstances must a collector cease further collection efforts?
What is dispute, bankruptcy and having an attorney retained?
What is the name of event customer can attend in Indiana to fight a lawsuit once filed against them.
What is a new claim hearing?
In this state an RTC letter must be sent 20 days prior to reposession.
What is Missouri?
The shortcut keys you use when you want to search for a payment check, date, amount or receipt number.
What is Control + H ?
Tag placed on account when we are suing in Vanderburgh IN County.
What is Z82?
A collector can't use any __________ practices to collect a debt.
What is unfair?
This state requires process service for legal action.
What is Michigan ?
This is a state HAC is not doing any repos at the moment.
What is Texas ?