COLOUR
What are the three primary colours?
Red, yellow and blue.
What is the stationary point that establishes the length of a haircut called?
A guideline.
What characteristic describes how thick or thin an individual strand of hair is?
Texture/diameter.
What should happen before beginning a chemical service?
A proper consultation and appropriate analysis/assessment.
A client shows you a picture and says, "I want exactly this." What should you do first?
Analyze the picture and compare it with the client's current hair, history, condition and realistic possibilities.
What colour neutralizes orange?
Blue.
What generally happens to the amount of weight when elevation increases?
More weight is removed/distributed, creating a lighter or more layered result.
What hair characteristic describes how much hair is present per area of scalp?
Density.
Why is sanitation important in a salon?
To reduce the risk of contamination and transmission of microorganisms.
A client says, "I don't want to damage my hair." What is an important follow-up question?
Ask about their desired result and explain what level of chemical processing would be required to achieve it.
A client's natural level is 5 and they are lightened to approximately level 7. What underlying pigment would you expect to see?
Orange.
What type of cutting generally creates a solid, heavier perimeter?
One-length/blunt cutting with little or no elevation.
What hair characteristic describes the hair's ability to absorb and retain moisture?
Porosity.
A client asks you to perform a service you believe could seriously compromise their hair. What is your professional responsibility?
Explain the risks, refuse or modify the service if necessary, and recommend a safer alternative.
A client says they used a box colour six months ago but "it's completely gone." Why should you still consider it during your consultation?
Artificial pigment may remain in the hair even when the visible colour has faded.
A client has unwanted yellow in their blonde hair. What colour family would generally be used to neutralize it?
Violet/purple.
Why is cross-checking performed after completing a haircut?
To verify balance, consistency, length and accuracy from a different direction.
A client's hair stretches significantly when wet and does not return to its original state. What does this suggest?
Poor elasticity/compromised hair structure.
A client says, "My hair looked better when I left last time, but now it looks completely different." What should you do before immediately blaming the previous service?
Ask questions and investigate factors such as home care, washing frequency, heat styling, environmental exposure, product use and the condition of the hair.
A client wants platinum blonde today but has previously bleached, fragile hair. What should determine whether you proceed?
The condition, elasticity, porosity and integrity of the hair, along with the realistic ability to achieve the desired result safely.
A client has previously coloured level 3 hair and wants to become a level 8 using permanent colour. Why can't you simply apply a level 8 permanent colour and expect it to lift the artificial colour?
Artificial colour generally does not reliably lift artificial colour. The existing artificial pigment needs to be removed/lightened through an appropriate corrective process before achieving the desired result.
A student creates a short graduated haircut, but the result looks extremely heavy and bulky around the occipital area. What should they analyze first?
Their elevation, distribution and sectioning, as well as where their weight line was created.
A client has very porous, damaged ends but relatively healthy new growth. Why might the same colour formula or processing approach not be appropriate for both areas?
The areas have different porosity and condition, so they can respond differently to colour and processing. The porous ends may absorb pigment more quickly, appear darker or duller, and experience more damage.
Why is rebooking considered part of professional client service rather than simply "selling"?
It helps maintain the client's desired result, establishes an appropriate maintenance schedule and supports consistent hair health and service planning.
A client insists on a service that you know cannot realistically be achieved within their budget, timeframe or current hair condition. What is the best professional response?
Explain why the requested result isn't realistic, identify the limiting factors, and offer a safe and achievable alternative.