The 3-Part Procedure
The three parts of the client service process.
What are Pre-service, Service, and Post-service
When should a consultation be held
What is every time?
A "wet" draping is used for this service.
What is a shampoo?
Highly recommended brushes are made of this.
What is natural bristle?
This bone protrudes at the base of the skull.
What is the Occipital bone?
Which part of the procedure involves cleaning and disinfecting tools?
What is the Pre-service procedure?
Why ask if a client uses natural products like shea butter?
What is to determine if product buildup exists?
This is used for oily hair and scalp to wash away excess oiliness, while preventing the hair from drying out and can also rebalance the pH.
What are balancing and neutralizing shampoo?
This type of shampoo is used for product buildup.
What is a clarifying shampoo?
These are used to secure hair during sectioning.
What are clips (duckbill/butterfly)?
What is the main purpose of the Post-service procedure?
What is helping the client with scheduling/retail and cleaning your station?
A reason to decline a service and refer to a physician.
What is open wounds or scalp irritations?
This type of draping allows hair to fall naturally for cutting.
What is a cutting/styling drape?
This involves gentle pushing and kneading the scalp with the palms, fingers, and thumbs of the hand to help soothe muscles.
What is petrissage?
This is caused by an autoimmune disorder attacking hair follicles.
What is Alopecia Areata?
This is the primary purpose of a [shampoo service].
What is to cleanse the scalp and hair?
This should not be done prior to a chemical service.
What is brush the scalp?
How often should capes be laudered?
What is after each use?
This is used to treat dry hair and scalp.
What is a scalp steamer?
This type of water can severely damage hair.
What is salt water?
True or False: Scalp analysis is only required for chemical services, not shampooing.
What is False? (It is needed for all services)
This technique is often done during scalp massage by using stroking and circular hand movements.
What is effleurage?
What should not touch the client skin during a shampoo?
What is the cape?
This type of shampoo is designed to not remove artificial color.
What is a sulfate-free or color-safe shampoo?
This is the oil attracting (tail) end of the surfactant molecule that is in shampoos.
What is the lipophilic?