Rewards Programs
Massage Services
Things to Note
Facial Services
Policies/Procedures & Facts
100

This is the date the Rewards Program threshold changed. 

What is Sept. 1st?
100

Our two most popular scrubs.

What is Sweet Clementine and Chamomile Lavender?

100

You must complete these notes by this time.

What is the end of your shift?

100

This is the price for a shape or tone Neveskin Series. 

What is $1500? 

100

This action will result in termination for SOAP notes violations

What is a third incident?

200

Points earned per dollar on services, gift cards or products

What is 5 points?

200

This $20/$35 treatment provides 84 essential minerals and thermal therapy.

What is Himalayan Salt Stone Therapy?

200

This is the number and method of ways you can enter SOAP notes.

What is 3? (computer, iPad, phone)

200

Members must purchase this many facial treatments to receive one free.

What is 4?

200

You can get up to three unexcused absences in this period. 

What is a rolling six months? 

300

The amount of points required to upgrade to Hot Stone Massage, Himalayan Salt Stone Massage, or an Exceptional Facial upgrade. 

What is 10,000? 

300

The name of the scrub that you'd sea in NY.

What is Manhattan Beach? 

300

These are the dates for blackout period. 

What is Nov. 24th - Jan. 2nd? 

300

One package can be used for a classic facial and one can be used for this "special" upgrade, once per month 

What is Neveskin? 
300

This is the only circumstance in which a client gets less than 50-80 mins for their session. 

What is when the client is running late? (*Not when the provider is running late) 

400

The amount of points required to receive a 50-min massage or facial. 

What is 20,000?

400

These are our five scrub/lotion scents. 

What are 

400

SAHM & Working Moms (so basically all MOMS) get this discount on all enhancements thru their Facebook page. 

What is 50%? 

400

These are the key SUPER ingredients.

Service (consultation)

Upgrade (educate clients on result-driven treatments)

Prebook (speak BEYOND today's appt - ideally next 6 mos.)

Experience (WCCE)

Retail (Results are 20% product and 80% home-care)

400

When a client is getting a service, the treatment room's temperature should be set to this to ensure comfort.

What is Between 68°F and 72°F? 

500

The amount of points needed to receive a 50-minute Hot Stone Massage, HIM Salt Stone Massage or Exceptional Facial.

What is 30,0000? 

500

This ancient civilization is credited with being one of the first to document the therapeutic benefits of massage.

What is Ancient Egypt?

500

This MT is in the room and has the number 1 request rate for this location. 

Who is Ty? 

500

This person is credited as being the founder and original skin care expert. 

Who is Christine Valmy? 

500

In what city was the first Hand & Stone Massage and Facial Spa opened?

What is Yonkers, New York?

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