Core Values
Guess Who
Programs
Files
Best Practices
100

We act as a voice for people when they do not have capacity or opportunity to speak for themselves, empower them to find their voice and assist them to use it to shape their future.

What is Advocacy

100

This staff member has an affinity for Grover the muppet, and adding Star Trek quotes to normal conversations.

Who is Seth Abrams.

100

This program operates on the continuum from prevention and shelter to rapid re-housing to permanent supportive housing.

What are the Housing Assistance Programs.

100

This document should be the first thing you see when you open the file.

What is the Table of Contents.

100

This practice is an approach to quickly and successfully connect individuals and families experiencing homelessness to permanent housing without preconditions and barriers. 

What is Housing First.

200

We develop understanding of the needs and goals of those we serve and how we can meet those changing needs.

What is Relevance.

200

This staff member was a state champion trumpet player in High School, and continues to compose trumpet music today.

Who is Jeremy Carter.

200

This program provides personal care and in-home help with activities of daily living to people living in their own homes.

What are In-Home Services.

200

The frequency that case notes SHOULD be printed and placed in the paper file.

What is every 3 months.

200

This practice includes open questions, affirmations, reflective listening, and summary reflections as basic intervention techniques.

What is Motivational Interviewing.

300

We use that understanding to deliver flexible programming that achieves great outcomes for the people we serve.

What is Quality.

300

This staff member is 1 of 9 children and enjoys hands-on activities like crochet and gardening.

Who is Sara Berg.

300

This program includes sexual health education and wellness, including STI testing and PrEP, as well as job skills and housing support.

What is Project Silk.

300

This document is due with every recertification as proof that our participant is on-board with their service plan.

What is the Electronic Assessment Consent form.

300

This philosophy and evidence-based practice is grounded in social justice and focuses on positive change working with people without judgement, coercion, discrimination, or requiring that they stop behaviors as a precondition of support.

What is Harm Reduction.

400

We demonstrate a constant and pervasive appreciation of others, their perspectives and experiences.

What is Respect.

400

This staff member used to be an archaeologist.

Who is Laura Weiss!!

400

Based on Atwood St and Lawn Street, this program offers supported housing for adults living with mental health challenges.

What is Oakland Residential programs.

400

Who are the four people you must now send your exit paperwork to?

Who are the PD, DCIS, CAA, and DA.
400

This practice aims to increase provider awareness of the impact that trauma can have in the communities where they live and work. 

What is Trauma Informed Care.

500

We recognize, nurture, celebrate, and uplift all people, both as a workplace and as a service provider.

What is Equity.

500

This administrative officer is a die-hard Mariah Carey fan.

Who is Everett McElveen.

500

This program offers case management services to 87 of the residents in a mixed-use housing program as well as a kitchen that serves 2 meals a day to all residents.

What is Wood Street Commons.

500

What two documents (not included with the recert) are due at each participants annual anniversary?

What are the Acknowledgement of Privacy Practices and Confidentiality Statement.

500

This legislation provides data privacy and security provisions for safeguarding medical information (NOT THE ACRONYM). 

What is the Health Insurance Portability and Accountability Act.

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