A
a contact already determined to be a prospective customer
lead
6 cities in Canada with a population of over 1M.
Toronto - 5,9M
Montreal - 4,01M
Vancouver - 2,5M
Calgary- 1,4M
Ottawa - 1,3M
Edmonton - 1,3M
Five components of a professional email
Greetings
Reason for writing
Body
Call to action
Signing off
Three examples of Supportive style
Sam (GOT), Elsa, Michelle Obama
Mountain Range in Canada
the Rocky Mountains
SPIN stands for
Situation, Problem, Implication, Need Pay-Off questions
What is the main idea of the principle of Scarcity?
The scarcity principle refers to the tendency to place a higher value on things that are perceived as rare while devaluing things that are seen as common or abundant.
Two important inventions made by Canadians
Kerosene, the electron microscope, the electronic organ, insulin, the IMAX film system, the snowmobile.
What is the YMCA?
It is a charity that has been helping Canadians improve their lives since the first Y opened in Montreal in 1851
The three-step process for writing business messages
Planning
Writing
Completing
Canada's National Alcoholic Drink
Ceasar – It's like a Bloody Mary, but instead of tomato juice, we use Clamato Juice
Four blocks in a Chronological Resume
Objective > Experience > Education > Skills
SDR stands for
Sales Development Representative
Two dimensions of the Communication Styles Model
Dominance and Sociability
What measurement is used in Canada to measure temperature?
Celsius
F.A.B. stands for
Features, Advantages, Benefits
Canada’s national dish is
Poutine
Three examples of Emotive style
Jim Carrey, Barack Obama, Iron Man
Which Canadian team won on NBA in 2019?
Toronto Raptors. Go Raptors! North above all!
Presentation structure include these 5 steps
Hook
Intro
Agenda
Body
Summary
Q/A
Santa Claus address
Santa Claus, North Pole, H0H 0H0
What is the main idea of the principle of reciprocity?
This principle defines the human need and tendency to want to give something back when something is received.
In Canada what is a loonie?
1 dollar Canadian coin is called loonie
The 6-step process of reviewing your writing (4 steps at least)
Read your writing:
1. Grammar
2. Punctuation
3. Names, Numbers
4. Format and Register
5. Consistency
6. Punctuation
Three channels of communication
Verbal
Non-Verbal
Para-Verbal