Hard Skills vs. Soft Skills
These skills are personality traits such as leadership, communication or time management.
Soft Skills
True or False. You should highlight both Hard Skills and Soft Skills on your resume and during your job interview.
TRUE
Being bilingual or multilingual
HARD
Being reliable and dependable
SOFT
Speaking clearly to others.
Effective Communication
These skills are related to specific technical knowledge and training needed for a job.
Hard Skills
__________ Skills are more difficult to learn and improve than other skills.
Soft Skills
Checking inventory and knowing what to order
What is inventory control or a hard skill
Can use a cash register and accurately count money
HARD
Maintaining eye contact when someone is speaking with you.
Active Listening
True or False.
Both Hard Skills and Soft skills are necessary to successfully perform and advance in most jobs.
TRUE
True or False. Once you master a soft skill you don’t have to work to improve it anymore.
FALSE
Being able to think critically and problem solve
SOFT
Being able to use commercial cleaning products and knowing proper sanitation techniques
HARD
Showing up on time or early to work for every shift you are scheduled for.
Dependability
True or False.
Every job will require certain technical skills specific to that industry.
TRUE
List a Hard skill and a Soft Skill that a cashier at a grocery store might have to have.
...
Being able to communicate effectively with coworkers and customers
SOFT
Choosing to stop doing something you are working on to do something more important.
What is being flexible or a soft skill.
Completing all of the work you were assigned.
Responsibility
True or False.
Soft skills are necessary to create a positive and functional work environment.
TRUE
You are almost finished with your tasks for the day when a coworker complains they are way behind. You finish and help her.
What is teamwork or Soft Skill.
Knowing how to take the vital signs of a patient (temperature, blood pressure, heart rate, etc.)
HARD
Being open-minded and willing to work as part of a team.
SOFT
Keeping your work area neat and clean.
Organization