At-Risk or Not
A customer just moved into a site home and has only lived there for 2 days.
At-Risk: All new customers are on the At-Risk List for at least the first 30 days
A customer goes to the hospital due to increased mental health symptoms and is admitted.
Critical - this falls under emergency mental health
What are Optimae's 4 Core Values?
Teamwork, Respect, Education, Choice
Who is the Regional Director of Three Rivers Region?
Cassie Cheney
What is the name of the fictional wizarding school in the Harry Potter movies?
Hogwarts
A customer slipped on the ice outside of there home and went to urgent care. They just had some bruises.
Not at risk - this was an accident that didn't sustain in any long-term injuries.
A customer scheduled an appointment with Urgent Care to be seen for a cold.
None - since they were able to schedule an appointment then it wouldn't be a critical. It is only a critical for Urgent Care when it is a walk-in appointment
Prior to being named Optimae LifeServices, what was the company named?
ResCare
Who is the COO of Central Iowa?
Meghan Foster
In the movie Shrek, what vegetable does Shrek compare himself to?
Onion
A customer who has a history of substance use recently relapsed on marijuana. They are going to NA meetings now and have been doing well for a week.
At-Risk - anytime someone is using substances, they should remain at Risk for a minimum of a month pending on how their sobriety goes
A customer threw a chair across the room and put a hole in the wall.
Non-Critical - all property destruction is a non-critical
How many counties are in the Three Rivers Region?
Bonus 500: What are they?
Story County, Boone County, Hardin County, Marshall County, Hamilton County, Webster County
Who is the CFO (Chief Financing Officer)?
James Maize
What was the first feature-length animated movie ever released?
Snow White and the Seven Dwarfs
A customer just returned home from a hospitalization where there were several medication changes. The customer has been presenting at baseline and has been in a great mood since coming home.
At-Risk - anytime a customer is discharged from a hospitalization for mental health it is best to keep them at-risk for a few weeks to monitor their symptoms.
A customer has suicidal ideations.
Non-Critical
What Three Rivers make up the Three Rivers Region?
Iowa River
Des Moines/Boone River
Skunk River
Who is the President of Optimae?
Sheri Gill
What song plays over the opening credits of Guardians of the Galaxy?
Come and Get your Love by Redbone
A customer reports that the holidays are hard for them and they are worried about how their family will take it if they can't buy any Christmas presents for them.
Not at Risk - I would monitor the symptoms throughout the holiday though since this is a hard time for the customer
A customer makes an appointment with their PCP because they developed a rash as a side effect to their medication.
Critical - this falls under Medication Error and Physical Injury
Name 3 of Optimae's Microbusinesses
Raccoon Forks Trading Company
Railroad Bills Dining Car
Mini Golf Course
Candy Shop
2 farms
Bakery & Pizzeria
Who is the CEO?
Susan Martin
In the first Home Alone move, where is the McCallister Family traveling to?
Bonus 500: Where do they travel to in the second movie?
1.Paris, France
2. Miami, Florida