Departments
Tools
Signs in the Store
Customer Service
Positions
100

This department sells paint and paintbrushes.

What is the Paint Department?

100

You use this tool to pound in nails. (What is a hammer?)

What is a hammer?

100

This sign helps you find the bathroom.

What is the restroom sign?

100

When a customer needs help, we should say this.

What is “How can I help you?”

100

This person scans your items and takes your money.

Who is a cashier?

200

You go here to get a hammer, nails, and tape measure.

What is the Tools Department?

200

This tool helps you turn screws. 

What is a screwdriver?

200

This sign tells you where to pay for your items.

What is the checkout sign?

200

You should always do this when a customer walks in.

What is say, "hello" and smile.

200

This person helps restock shelves.

Who is a stock clerk.

300

This area has plants, soil, and shovels.

What is the Garden Center?

300

This sharp tool is used to cut wood.

What is a saw?

300

This sign tells you where to find help.

What is the customer service sign?

300

If you don’t know the answer, you should do this.

What is ask a coworker or manager?

300

This person waters plants and helps customers find the right plants for their home.

Who is a garden associate?

400

You go here to find light bulbs and lamps.

What is the Lighting Department?

400

You use this tool to hold things tight while you work.

What is a clamp?

400

This sign says what’s in each aisle.

What is an aisle sign?

400

When talking to customers, your voice should be...

What is polite and calm?

400

This person manages the store and helps workers. They are the boss.

Who is a manager?

500

This department sells toilets, sinks, and showerheads.

What is the Plumbing Department?

500

This tool helps you measure how long something is. (What is a tape measure?)

What is a tape measure?

500

This sign might say “Caution: Wet Floor.”

What is a safety sign?

500

This is what we say when a customer leaves.

What is “Have a nice day!”

500

This person unloads trucks and brings new products into the store.
 

🟦 What is a receiving clerk or stockroom worker?

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