Checking
Which Account has no monthly fees or minimum balance?
Regular Checking Account
Give two correct answers.
Password Unlocks/resets
RSA Unlocke/resets
Bill Pay trouble shooting
User navigation
Quicken/Quickbooks
What is the atm daily limit on a passbook savings?
ATM cards are not allowed on a passbook savings
I have a one year cd. I need to withdraw funds early. What will my penalty be?
loss of 3 months interest on CD's less than 18 months.
What is the smallest safe deposit box that we offer and what is the annual fee?
3X5 $45
The balance needed in a NOW account to avoid a $5 monthly maintenance fee?
$400 in the checking. OR $5,000 in combined accounts, every day of the cycle.
Who can perform a Medallion Stamp service?
Amy, Ali or Tara
A money market account has a balance less than $1,000 during the month. Is there a fee? If so, what is the fee?
Yes
$10
What is the minimum balance to open a CD?
$500
How long does a Stop payment on a check remain for?
What is the cost?
6 months - After that the check is considered stale dated.
$30
Which account reimburses ATM fees per statement cycle? Up to how much?
The Gold acccount. Up to $40.
Can I open a 6 month CD online?
No, only 1 and 2-year cd's are available online.
Is there a limit on transactions on a money market account?
No more than 6 checks and/or electronic debits per statements cycle.
loss of 6 months interest.
How can a customer inform the bank that they are travelling?
Through online banking or calling Customer Service
The minimum age requirement for a single ownership checking account with a Debit Card.
17 y/o with a $300 daily limit
What product should we discuss if someone comes in with over $500,000 and would like to earn decent interest but doesn't want to tie it up?
Premier Money Market should be discussed in this situation and any that the customer wants to deposit $250,000 or more.
When is interest paid on savings accounts?
20th of the month. $10 minimum to pay interest
What is the shortest term cd that we offer?
What is the longest term cd that we offer?
3 month
5 years
What is the charge for research for a consumer account?
$ 25 per hour
additional fees may be imposed if there are copies or more complex....
Which Consumer Checking accounts earn interest?
The Now account and Gold Account
Can Non Profits have a Regular checking account?
Yes
Which Savings account has a maturity date the first week in October?
Christmas Club
Can I transfer from my CD through online banking?
No, CD's are restricted to view only on online banking.
What is the daily limit for consumer mobile deposit?
$2,500 per day and/or up to 5 items.