OPERATIONS
MARKETING
FINANCE
HUMAN RESOURCES
I FEEL LUCKY
100

Materials, information or customers that are used in the operations process to make outputs (finished products and waste)

What are inputs?

100

Boom, Expansion, Downswing, Recession.

What are economic influences?

100

A statement showing what a business owns and its debts.

What is a Balance Sheet?

100

An individual or group that has a common interest in or is affected by the actions of an organisation.

What are stakeholders?

100

Product, Price, Promotion and Place.

What are the 4 P's of marketing strategies?

200
A resource that undergoes a change during the operations process.

What are transformed resources?

200

Advertisements displaying a false portrayal of a product or service.

What is deceptive and misleading advertising?

200

Total Liabilities/Total Equity

What is Gearing? or the debt to equity ratio?

200

Locating and attracting the right quantity and quality of staff to apply for employment vacancies.

What is recruitment?

200

Paying someone to perform a job for you if you are unskilled in that area or time poor.

What is outsourcing?

300

Formerly known as The Triple Bottom Line - incorporating the environment, society and the economy.

What is Corporate Social Responsibility?

300
Age, Gender, Occupation, Family Size...

What are demographics?

300
Overdrafts, commercial bills, mortgages, debentures and unsecured notes.

What are external sources of debt finance?

300

Directive, Visionary and Coaching.

What are leadership styles?

300

Net profit/Owner's Equity = 0.65:1 or 65%.

What is Return on Owner's Equity?

400
Sourcing, Logistics and E-Commerce

What is Supply Chain Management?

400

Penetration, Skimming, Points, Loss Leader.

What are Pricing Strategies?

400

The AUD moves from $0.65USD to $0.80USD.

What is an appreciation of the AUD?

400

Strikes and Lockouts.

What are industrial disputes?

400

Resistance to Change

What is inertia?

500

Global Sourcing, Economies of Scale, Scanning and Learning, R & D.

What are global operations strategies?

500

A business saturating the market with their product.

What is Intensive Distribution?

500

Distribution of payments, discounts for early payment and factoring.

What are cash flow management strategies?

500

The separation of employees from an employer, both voluntary and involuntary, through dismissal or retrenchment.

What is staff turnover?
500

Simple financial instruments that may be used to lessen the exporting risks associated with currency fluctuations, such as forward exchange contracts, option contracts or swap contracts.

What are derivatives?

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