Supervision Within the Org. Setting
Theories for orginizational management
Administrative Leadership
Defining and Describing Management
Historical Origins of Current Mgmt. Practices
100

Within an organization this role provides  education, support, and administration.

What is supervision

100

This decision making structure has one or few top decision makers controlling an organization.

What is Hierarchical.

100

Behavioral anchors show this.

What are good or bad behaviors in assessments.

100

Management is often interchangeably used with this term.  While this term is very similar, it's difference is that unlike management which enacts policies it makes the policies.  

What is administration

100

This is the collective label that is given to the earliest identifiable theories of management which had its origins stemming from apprenticeship methods of the 19th century and Frederick Winslow Taylor. Workers are motivated primarily by economic concerns.

What is scientific management.

200

This component of supervision includes the supervisor helping the worker set realistic goals and encouraging them to recognize their clients' successes.

What is support. 

200

This group of theories provides minimal information about how organizations react to their demand of the task environment and don't say how people come together to create an organizational culture. 

What are power-related theories.

200

Using these groups of people in organizations causes some disadvantages which you might not realize. These could be travel reimbursement and other expenses, costs with rewards, retaining and retraining. 

What are volunteers.

200

One classic text notes that there are 5 categories of classifications of management activities. Name 2.

What are 

-planning

-organizing

-staffing

-leading

-controlling

200

This approach to management from the first half of of the twentieth century evolved from the writings of Henry Fayol who believed that there are certain management principles that are universally appropriate.  There are 14 of these principles.

What is administrative management.

300

If a supervisor is to provide assessment of a workers' performance it is necessary that these are provided beforehand. (name 1)

-job description

-clear understanding of performance expectations

-evaluation criteria 


300

This theory states that political and economic systems are linked using power and authority, makes use of scarce resources to adapt to external environment.

What is political-economy theory .

300

This is an assessment in which more than one evaluator directly assesses skills or performance level.

What are multi-rater assessments.

300

Social workers in the role of manager should be committed to making decisions based, at least in part, on the knowledge that is gleaned through rigorous research methods, which is essential to ________-_______ practice. 

What is evidence-based.

300

This is collectively referred to as classical management theory and is quite familiar to most social workers.  This theory is associated with Max Weber is really and organizational design specifically constructed along certain principles that are believed to promote efficiency and noted specifically by a vertical organizational hierarchy.

What is bureaucratic management. 

400

These two things qualify a social worker to become a supervisor.

What is education and experience.

400

These theories, which are related in explaining how workers are motivated, say that workers are either forced to do their job or workers are intrinsically motivated to do their job. 

What is theory X and theory Y.

400

This is the amount of hours that the CSWE requires of unpaid experience.

What is 900.

400

While guiding social work practice as a whole, this is also very important to management in practice as well.  It can cause additional ethical conflicts that social workers in other roles might not experience.

What are the NASW Code of Ethics.

400

This is not seen as inevitable in human relations management theory as it is in structuralist theory. It might occur frequently but a sensitive and responsive management can prevent and resolve most by creating an environment that promotes open communication, mutual respect, and trust.

What is conflict.

500

This is a reason why in service training is often more helpful in social work settings than outside education.

What is it can tailor curriculum to organization's specific needs.

500

This theory states that women create interpersonal relationships instead of following a hierarchical structure. 

What is feminist management.

500

These fulfill the purpose in an organization to allow the administrator time to respond to external demands while promoting creativity and innovation in an agency.

What is decentralization and power sharing.

500

Social workers in the role of management rely on a wide variety and balance of three types of skills. They are t__________, c_________, and i_________ skills

What are technical, conceptual, and interpersonal.

500

This approach to management is based heavily on the application of the democratic process and is seen as being well suited to non-profit organizations.  It says that a manager's belief that human beings are more productive, more loyal, and more trustworthy if they are granted a role in decision making areas that affect their jobs.

What is participative Management.

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