Terms
An organization that consists of either at least one hospital plus at least one group of physicians or more than one group of physicians
Health System
Allopathic doctors - meaning they treat and diagnose conditions using conventional medical tools like x-rays, prescription drugs, and surgery. Allopathic medicine is also called conventional or mainstream medicine.
MD
The number of recommended experts per project that, as a healthcare team, we should push for.
10
The number of experts an analyst is expected to create per month
60
I am located in Rhode Island
I only like to text my Account Manager
I always take calls on my projects and very rarely cancel
MIBIT Capital
These provide administrative services for self-funded health plans, sometimes referred to as self-insured health plans. Typically is a person or organization that performs administrative services, such as claims processing, adjudication or record-keeping, typically on behalf of an employer that self-insured health benefits,
Third Party Administrator (TPA)
Focused more on holistic health and prevention.
DO (Doctor of Osteopathic Medicine)
The percentage of projects that should have at least 1 expert recommended in 2 hours.
50%
The maximum amount of time it should take an Account Manager to respond to a client email
30 minutes
I only like experts/KOLs that are deeply involved in scientific research or drug development
I frequently send sniper requests
My calls are scheduled through my assistant
TCG Crossover
Combines education, research, and clinical care to provide the best possible clinical care, that uses cutting-edge technologies, resources and therapies other community hospitals may not have available.
Academic Medical Center
This person can deliver diagnostic, therapeutic, and preventive health care services, as delegated by a physician.
Physician Assistant (PA)
These two metrics are driven by how we effectively deliver on every project
Fill Rate and Calls per Project
These were the two main focuses in September
Speed and Fill Rate
I am a weekly mindset that must be embraced to feel it
Little Saturday
Managed care plans that coordinate physical health, mental health, and substance use disorder treatment services to help provide whole-person care under one health plan.
Integrated Managed Care
ASO
Administrative Services Only
What was the final September metric for speed (1 in 2 hours) and fill rate?
Speed: 58%
Fill Rate: 71%
Things that are within your control (at least 3)
What you can control (speed, quality, number of experts recommended per project, the things we can operationally deliver on)
I was the company's 4th employee
Ian P.
A type of health care focused on helping to reduce costs, while keeping quality of care high.
Managed Care
FACP
Fellow of the American College of Physicians
Percent of custom experts recommended in August and how many should be recommended
August: 26%
Goal: 4-5 per project
What is the formula for call growth?
#of Projects x Fill Rate x Calls per Project
What are the Tegus Values?
The Best Team Wins
Dazzle the Customer
Learn by Doing
Leave a Legacy