Industry Expertise
How many Healthcare Job Seekers does Indeed currently bring in?
11,190,878
What partnering team is able to answer questions on all products excluding Sponsored Jobs?
GPS
What is the name of the SalesForce Case which is required when accounts are >$10K Churn?
Success Plan
What is the name of the series that some HC1 team members have led to provide deep-dive refreshers on common Indeed products, processes, and strategies?
Back to Basics
Blue Value has been revamped and is now called___.
CHS - Client Health Score
Healthcare Industry has _ Jobseekers per job
6
What team makes decisions regarding job visibility?
Trust & Safety
What is the weekly report sent out exclusively to Healthcare1 CS & Sales? Focuses on account spending/optimization
Pacing Doc
What is the name of the program that you can sign up for to advise or guide another team member?
Mentor connect
If you had a resume invoice, and need the subscription ID, what product would you turn to first?
Resume Ishbook
How many nursing resumes are currently on Indeed?
2.8M
What team collects data to position Sales and CS to deliver strategic storytelling?
CSI
What is one thing included in the Healthcare CS Weekly Update?
ACCOUNT STRATEGY: TIP OF THE WEEK, HEALTHCARE INDUSTRY INSIGHTS TEAM (HIIT) UPDATE, ACTION ITEMS, REMINDERS/ UPDATES, LET'S CELEBRATE, Next YOU DAY
It is highly encouraged to join these sessions for other Healthcare teams
Retention Sessions or QBR's
Events have moved away from 5 RSVPs to 1 Interview calculation to how many RSVPs?
3
What is the average healthcare company rating on Glassdoor?
3.52
What are 5 partnering teams that CS works with?
Agency Development Partner (ADP), CS Implementation Consultants, Client Strategy & Insights, Employer Brand Specialist (EBS), Technical Support Teams (BOSS, AGG, QUAL), Global Accounts Program (GAP), Global Product Solutions (GPS), Recruitment Evangelists, CS Readiness, Sales
This Healthcare, Team Lead led activity focuses on "pods" of CS reps that have clients within the same sub-vertical. It allows discussion, shared challenges, wins, trends, etc.
Under the Microscope
What is one phase in the "Indeed Way" when working with clients?
Research & Planning, Discovery & Discussion, Solution & Recommendation, Retain and Grow
The email messaging feature for IHP increases the show rate by what percentage?
4%
Job Seeker searches for ___ jobs are up 39% since pre-pandemic levels.
Telehealth
Who do we go to if we need a list of potential candidates who did not pass the knockout screener questions for an event?
Trick Question: no one we don't store this data
What are 3 things that the Healthcare Headquarters rolled out?
website, Case Studies, sub-vertical data, team information, tip of the week
When working with a client, what are 2 common discovery topics?
Business Operations (overall discussion, Roles & Job Volume, Hiring & Sourcing Strategy, ROI, Decision Making Process, Budget
Events should be set up with how many ___ can be conducted, not how many ___clients want to gather.
Interviews, RSVPs