General,Administratative, & Clinicla skills
This type of skill helps manage the business affairs of the practice.
What are administrative skills?
This process begins with patient registration and entering insurance information.
What is revenue cycle management?
A document used to record services provided during a patient’s visit and often used for billing purposes is called a ________.
What is an encounter form?
This category includes tasks like preparing the front desk at the beginning of the day and checking the reading materials
What are office logistics?
To qualify for the NHA certification exam, a candidate must have at least six months of full-time job experience and a ________.
What is a high school diploma or GED?
This skill category includes tasks such as patient preparation, assisting the provider, and infection control.
What are clinical skills?
The document that is sent to the practice with the approved amount and payment is called a _________.
What is a remittance advice?
A healthcare professional who guides patients through the healthcare system, helping them overcome barriers to care, is called a ________.
What is a patient navigator?
This term refers to obtaining a patient's consent before proceeding with any medical treatment.
What is informed consent?
This certification is offered by the American Association of Medical Assistants (AAMA)
What is Certified Medical Assistant (CMA)
This skill involves professionalism, communication, and maintaining patient records.
What are general skills?
This process of determining benefits and amounts for a patient claim/visit is known as ________.
What is adjudication?
The range of responsibilities and practices that a healthcare professional is legally permitted to perform is called ________.
What is scope of practice?
This document helps track financial transactions resulting from patient-provider interactions.
What is a fee schedule?
This legal concept defines the responsibilities that healthcare professionals must follow.
What is scope of practice?
The practice of managing the patient's medical records, scheduling appointments, and dealing with practice finances falls under this skill set.
What are administrative skills?
The updated list of charges for services provided by healthcare providers is known as a ________.
What is a fee schedule?
A virtual medical visit conducted through a secure video or audio platform is called a ________.
What is a telehealth appointment?
This process helps prevent issues with patient no-shows by using reminders and follow-ups.
What is using reminder calls or texts?
The Health Insurance Portability and Accountability Act (HIPAA) requires medical records to be retained for a minimum of ________.
What is six years?
In this skill area, medical assistants assist with quality assurance, safety, and medical terminology.
What are general skills?
The process that tracks the financial transactions resulting from patient-provider interactions is called ________.
What is revenue cycle?
The process of determining the priority of patients' treatments based on the severity of their condition is called ________.
What is triage?
If a caller makes threats, you should _________.
What is document the information about the caller and the threat and end the call?
This law was created to promote the adoption of electronic health records (EHRs) and meaningful use standards
What is the HITECH Act?