The Old and the New
Are Colleagues able to contribute Roth monies?
Yes
What is the HCA plan phone number?
833-401-4221
What does the colleague have access to during the blackout period?
Just the transition website
When does inquiry start?
12/18/2024
Why would a colleague need to reach out to BConnected after the transition?
Health and benefits
What is the HR-Only Helpline number?
844-570-1481
What information should the colleague verify before the transition?
Verify mailing address
on file is correct.
Verify work email address access.
Review/update beneficiaries.
Make contribution or investment updates,
if needed.
Print/save quarterly account statements
When is Go Live!?
2/18/2024
Will Voya Manage funds?
No. A recordkeeper is not the fund manager and does not provide investment advice.
What is the HCA fax number?
1-800-596-7037
Does the colleagues money stay in the market during blackout?
Yes!
When will the final statement from BConnected get mailed out?
01/15/2024
What are the loan fees with Voya and what were the loan fees with BConnected?
Loan origination fee is decreasing from $75 to $35.
Annual loan maintenance fee is decreasing from $25 to $12.50.
What is BConnected's phone number?
800-566-4114
What should the colleague have access to by go live?
Work email
When will the announcement letter to former colleagues go out?
Early February
What is being transferred from BConnected to Voya?
Account Balances
Contribution rates
Investment elections
Catch-up contributions
Loan repayments
Direct deposit information
Beneficiary designations
Auto escalator elections
Preference for paper quarterly statements
What is BConnected's HR-only Helpline?
800-679-8821
How will colleagues access their work email?
Colleagues may need to use a shared network computer in the HR or ITG office, if available.
Using an HCA Healthcare-issued device, go to https://outlook.office.com
If prompted to sign-in, your username is your 3-4@hca.corpad.net
Your password is your network password.
When is the last day to request a distribution or rollover?
While the last day to complete a distribution from the plan or a rollover into
the plan is Feb. 7, the last day to submit paperwork to Retirement Clearinghouse is Jan. 3.
If a distribution or rollover is in progress but not completed by Feb. 7,
the participant will need to restart the process with Voya once the transition
is complete.
When can colleagues register on the Voya website?
Week of Feb 17th.