Laws and Regulations
Specimen Collection
Patient Care and Communication
Testing & Procedures
Complications & Errors
100

This law covers providers referring patients to labs where they have a financial interest.

What is Stark Law?

100

This type of donation means a patient donates blood for themselves.

What is autologous donation?

100

This type of communication includes eye contact.

What is nonverbal communication?

100

This test measures sugar levels in the body.

What is a glucose test?

100

This is the most common controllable factor affecting test results.

What is order of draw?

200

This act regulates lab quality control and proficiency testing.

What is CLIA?

200

A citrate tube must be filled to at least this percent for accurate results.

What is 90% (within 10% of full)?

200

This technique helps reduce anxiety in pediatric patients.

What is role-play?

200

A test done after a meal is called this.

What is postprandial?

200

This condition can result from poor venipuncture and may lead to a lawsuit.

What is a hematoma?  

300

This protects patient health information and regulates its release.

What is HIPAA?

300

This test cannot be collected via fingerstick or heel stick.

What are blood cultures?

300

When a patient silently offers their arm, this type of consent is given.

What is implied consent?

300

This stool test looks for blood.

What is Hemoccult?

300

Glycolysis in blood causes this effect on glucose levels.

What is a decrease in serum glucose?

400

Performing non-lab work for a doctor’s office violates this law.

What is the Anti-Kickback Law?

400

When drawing from collapsing veins, this equipment is best.

What is a 23-gauge butterfly needle with syringe?

400

The best response to an upset patient is: “_____.”

What is “Let’s see what we can do about this.”?

400

This breath test requires the patient to drink a special solution first.

What is an H. pylori urea breath test?

400

A sharp shooting pain during venipuncture indicates this complication.

What is nerve contact?

500

This program is required for phlebotomists certified with ASCP after January 2004 to maintain their certification.

What is the Certification Maintenance Program (CMP)?

500

Samples for this test must be delivered to the lab within 30 minutes.

What is a postvasectomy test?

500

When communicating with children, you should do this.

What is communicate on their level?

500

These tests require timed sample collection.

What are glucose tolerance tests and therapeutic drug monitoring?

500

Using the wrong tube type is an example of this type of error.

What is a preexamination error?

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