When communicating with patients, speaking in medical terminology may result in confusion to the patient is a form of
What is a barrier to communication
100
What progress has been made in healthcare documentation currently as oppose to 20 years ago
What is the computerized medical records
100
Verbal give and take is considered
What is feedback
200
The way we seek, process and share health information
What is health communication
200
The means by which a message is communicated.
What is the chanel
200
Determining potential communication barriers, being aware of nonverbal communication and ______________are three rules to successful health care communication.
What is being respectful
200
This method of communication aid the consumer in getting to the healthcare provider quicker and without a face-to-face encounter
What is secure messaging or e-mail
200
The sum of a persons knowledge, experience, goals, values, and attitudes is
What is frame of reference
300
The premise that ill health is a physical phenomenon that can be explained, identified, and treated through physical means.
What is the biomedical model
300
The communicated information through words, gestures, tone of voice and facial expressions
What is the message
300
To communicate on the receiver's level, the person should consider the patient's educational level, socioeconomic factors and ____________________
What is Age
300
Technology used in health care include electronic medical records, radiology and other ancillary information systems, e-mails and ___________________communication
What is wireless
300
This is considered the closure of the circle in the communication process
What is feedback
400
The patients physical condition, their thoughts, beliefs, and their social expectation are included in this model of health.
What is the biopsychosocial model
400
This impedes the communication of a message
What is interference or noise
400
The patient is looking down, arms are folded and sloughed in his chair while the speaker is speaking. This is considered a form of________________communication.
What is closed or lack of interest
400
A possible negative effect of electronic medical records may include
What is stolen computerized files on thumb drives or stolen computers
400
Effective communication saves time and
What is money
500
Communicators who practice including people's feelings and expectations in the communication process are practicing this type of communication
What is sensitivity
500
The individual who receives the message
What is the listener or receiver
500
Nonverbal communication should be considered from whose perspective
What is the sender and the receiver
500
What are some positive effects of using computerized systems
What is space, easy access of records, and patients have access.
500
Feedback may include quizzical looks, laughter, claps, or leaning either forward or back and is considered this type of feedback.