DISCOUNTS
NAME 2 COMPANIES WITH CAR CARE OFFERINGS
Hagerty Drivers Club (HDC) Partner Offers U.S Version | Shelf
COKER TIRE 10%
WEATHER TECH 10%
CALIFORNIA CAR COVER 10%
XPEL 15% OFF SLECT PRODUCTS
GRITOS GARAGE 15% OFF LIQUID CAR PRODUCTS 10% ALL OTHER PRODUCTS
BF GOODRICH % MICCHELLING TIRE
EASTWOOD 10% OFF ALL ORDER OVER $100
CTEK BATTERIES 15% OFF BATTERY CHARGES
NO
How will you pitch HDC in a quote when a customer said he has AAA?
HDC Pitch in a quote. Free Pitch.
I restore my car, and I am ready for adding insurance
Free Pitch
I will ask a second ended question.
Did you plan to do more changes?
How do you plan to enjoy the car?
If the member has been waiting more than? (how many minutes?), He can secure their own service and submit the receipt for guaranteed reimbursement.
90 minutes.
Shelf Article
Hagerty Drivers Club (HDC) Escalations and Concerns
Please also email HagertyRoadsideTeam@hagerty.com (mailto:HagertyRoadsideTeam@hagerty.com) to advise of the situation. (This email address is for internal use only. Please do not share with clients or agents or CC clients or agents)
NAME 2 EVENTS OR HOBBY SUPPORT
SPORTS CAR CLUB OF AMERICA (SCCA)
XTREME XPERIENCE
GRAN TURISMO 7
RELIABLE CARRIER
THE HENRY FORD
PETERSEN AUTOMOTIVE MUSEUM
DIRTFISH RALLY SCHOOLS
RADFORD RACING SCHOOL
NATIONAL HOT ROAD ASSOCIATION (NHRA)
K1 SPEED
BWM CAR CLUB OF AMERICA MEMBERSHIP
THE ULTIMATE DRIVING MUSEUM
NO
How will you pitch HDC in an existing policy when you offer it, and the customer confirm he has AAA?
Free HDC Pitch.
I want to add a 3rd vehicle, I just bought it, and the old owner will ship it to me next week from other city.
FREE PITCH.
Reliable Carriers, Market place.
What else?
Member call and they have been waiting for 90 minutes for HDC roadside assistance, you offered secured their own service however they prefer to continue with HDC and awit.
What can you do?
If they would prefer not to obtain their own service, please warm transfer to Agero (US) or Assistenza (Canada) and advise of the situation
Please also email HagertyRoadsideTeam@hagerty.com (mailto:HagertyRoadsideTeam@hagerty.com) to advise of the situation. (This email address is for internal use only. Please do not share with clients or agents or CC clients or agents)
15% APPAREL company started with C...
Carpe Viam
How you will pitch HDC when a customer is calling just to make the payment?
let us know who you will start the conversation and who you will pitch HDC?
I want a quote for a new purchase.
This is my dream car.!
FREE PITCH with HDC.
Can we provide this email HagertyRoadsideTeam@hagerty.com to the customers?
20% go kart racing individual
15% go kart group event/party 8 people
K1 Speed
How you will pitch HDC when customer is calling for reinstatement?
How will you handle it?
Free Pitch.
Can we reimburse for alternative transportation, I.E. Uber/Lyft/Taxi/Etc ?
20% RACING
FloRacing
$0
How will you pitch a decline for HDC?
what is the Shelf article you will read?
I want to add another car, It is a inherited.
I do not know what value to do.
Where you can check the status of reimbursement for towing ?
MISC Activity and Case open.
Checking Reimbursement Status
Confirm the receipt is on file and legible (if not on file or legible, please have the member resend the receipt)
If it has not been 2 weeks since the receipt was received, advise the member that their request is currently being reviewed.
There will be a MISC in Drivetrain open to the Roadside Team. If the receipt is on file and there is no open MISC, please send a Roadside pass in Salesforce.
If there are notes (stopped TOWR or MISC) in the file advising of approval or denial, please handle the call accordingly.
If is has been 2+ weeks, the receipt is on file, and there are NO notes in the files, please send a Roadside pass in Salesforce.
We must wait 30 days from the time the check has was mailed before requesting a reissue. It if has been 30 days since the check was mailed, please confirm the best mailing address and send a Roadside pass in Salesforce.