Workplace
Communication
Digital World
Scenarios
True or False
100

Taking responsibility for your actions and being able to explain them 

What is accountability 

100

This communication skill means paying attention instead of planning what you'll say next. 

Active Listening

100

This is the collection of information you leave behind online. 

What is a Digital Footprint?

100

You realized you made an error on a report and immediately informed your supervisor. 

What is accountability? 

100

Deleted post always disappears 

False 

200

Showing integrity, reliability, and respect are examples of this. 

What is Professionalism?

200

Using emojis or texting abbreviations instead of complete words is generally considered this. 

What is unprofessionalism?

200
Nowadays employers have policies about this technology in the workplace. 

What is AI (Artificial Intelligence)?

200

Although you are scheduled to come in at 8am to work, you arrive five minutes early every day. 

What is professionalism? 

200

Profesional emails should include proper grammer and punctuation

True 
300

This skill helps build trust between coworkers because people know they can depend on you. 

What is reliability? 

300

Reviewing your email before sending helps prevent these. 

What are typos or mistakes? 

300

This term describes the expected professional behavior during virtual meetings, including arriving on time, muting your microphone, dressing appropriately, and participating respectfully.

What is virtual meeting etiquette? 

300

You disagree with a coworker about how to complete a task. Instead of arguing, you communicate respectfully and work together to find a solution 

What is professionalism?

What is conflict resolution? 

300

Blaming others for your mistakes demonstrates accountability. 

False 

400
Employees should choose clothing that reflects this organization's expectations for appropriate workplace attire. 

What is the workplace dress code? 

400

Name at least one characteristic of Professionalism. 

What is reliability, respectful, communication, punctuality, integrity, or appropriate dress? 

400

Before sharing workplace photos on Instagram, you should ensure that the post .....

Following company policies does not reveal confidential or sensitive information. 

400

A parent becomes frustrated during a meeting. Even though they raise their voice, you remain calm and listen to their concerns to help them resolve or de-escalate the situation. 

What are professionalism, positive attitude, integrity, and polite communication? 


400

Employers may view your public social media when hiring. 

True 

500

During your 60-day evaluation, your manager provides constructive feedback about improving your ability to meet deadlines. Which workplace skills should you strengthen? 

What is time management? 

500

Rewrite or restate this email to make it professional: 

Hey!!! I need those papers ASAP! u forgot them lol.

Good morning, 

I hope you're doing well. I wanted to follow up regarding the documents. Could you please send them when you have a chance? 

Thank you! 

500

Give two examples of digital professionalism. 

Following the company's AI Policies, thinking before posting online, protecting confidential information, and maintaining a positive digital footprint. 

500

Your manager noticed a mistake on a report before it reaches the patient/client. What should you do next? 

Admit the mistake, apologize, and help correct it 

500

Professionalism only matters while you're at work. 

False

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