Old Mother Hubbard
Generally Speaking
Make it Neat!
100

T or F: HDIS can replace water-damaged cabinets. 

What is True?

100

After qualifying the customer, this computer program should be your next step. 

What is Service Connect to make an appointment?

100

A qualifying question that you can ask before you set a Home Organization appt.

• Would you like to customize a room/space in your home for better storage or organization?

• Would you like us to install it for you?

• Would you like a FREE consultation with our Design Consultant?

200

The two things that require a permit pulled, that HDIS does NOT do for a Cabinet Makeover. 

What are electrical and plumbing?

200

The ONLY brand of quartz that HDIS offers for countertops.

What is CAMBRIA?

200

Four spaces in a home where we can offer custom organization.

What are: closets, pantry, laundry, garage, office, foyer, mudroom, entertainment center?

300

During your qualifying questions, this is when you’d make the customer an appt with the Kitchen Designer or Design Connect. 

What is: has no cabinets currently in kitchen; needs all new cabinets; wants to change the layout of kitchen?

300

The 2 countertop materials that HDIS does NOT sell and install. 

What is Laminate and ButcherBlock?

300

The kind of bed that HDIS can build and install.

What is a Murphy bed? (Wall bed)

400

The 2 different materials that HDIS offers new cabinet doors in.

What are wood and Rigid Thermofoil (RTF)?

400

The one thing that you should NEVER do in Service Connect when setting an HDIS appointment. 

What is: check the box for someone to get back to the customer?

400

The minimum dollar amount a customer can spend for a Home Org job. 

What is $1500?

500

The minimum dollar amount a customer can spend on a cabinet makeover. 

What is $2500?

500

The minimum square feet for an HDIS countertop job.

What is 25 square feet? 

500

Cathy’s 2 days off that she is not available to run appointments. 

What are Sunday and Monday?

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