ALPHA
BRAVO
CHARLIE
DELTA
ECHO
100

What is the residency control code when person is hospitalized another province or territory while travelling to new residence?

L

100

Residency control codes are assigned to all registered persons based on their:

Their current residency status

100

Which program(s), may be exempt from the waiting period?

-Income Support or AISH

-mental health facilities

-child wards

-young offenders-

-inmates of provincial jails

100

Cancelled accounts are reinstated when temporary absence is confirmed. Accounts are then reinstated on which date?

The day after the cancellation date, if confirmation is received within 24 months

100

When is the non-group coverage effective date if the AB Blue Cross denies a Blue Choice Plan application?

The coverage effective date will be from the original date the Blue Choice Plan application was received by Alberta Blue Cross as long Alberta Health receives the Non-Group coverage application within 30 days from the date the Blue Choice Plan application was denied by Alberta Blue Cross

200

If the spouse/adult interdependent partner of a military member is deceased, and there are surviving dependants who becomes the account holder?

The spouse/adult interdependent partner is deleted from the account and the oldest child becomes the account holder

200

Babies born in Alberta within the last 28 days, where the newborn's PHN cannot be located, where would we refer them to?

We contact BS, we do not provide caller that number

200

What form is required is fill if person wants to opt of the plan?

Persons may file a Declaration of Election to Opt Out (AHC0207) at any time for themselves and their dependants

200

Child Wards With First Nations/Inuit Status must be completed/or referred to 

BS

200

What residency code is to be changed if the length of absence is less than 183 days?

Residency Control date is not be changed as it is less than 6 months

300

A couple calls to let you know they moved oop-NS back in 20200531 and didn't realize they had to call to cancel their AHC, when would be their cancellation date?

20220622

300

Can a person who plan to be away for Vacation for two years is now requesting for extension to be away for Business trip, can be granted extension

No, because he is going from Temp to Temp

300

A person returned to Alberta, from within Canada, as a permanent resident effective August 12, 2023. On June 21, 2024, an application was submitted to reinstate AHCIP coverage, what is their effective date?

March 21, 2024

300

A person returned to Alberta, from within Canada, as a permanent resident effective January 24,2024. On June 21, 2024, an application was submitted to reinstate AHCIP coverage, what is their effective date?

April 01,2024

300

Reg calls you on 20240601 to notify the separation from spouse on 20240516, what would be the cancellation date?

20240515

400

Jennifer calls to inquire about her Special Authorization request that sent and was not approved, where would you refer her to?

AHC pharmacy

400

AHCIP received an application for BX on April 10, 2024 which was denied by Blue Plan on March 17, 2024, what is the effective date?

20240701

400
John's birthday is 19560401, his age was just verified today, when would be his Seniors benefit take place?

202204

400

Joshua is calling to ask you that he received a bill for bx for $247.80 even though he applied subsidized premiums, what could be the reason?

Family on the account, and applied for single

400

Reg is calling to cancel their BX non-group coverage on 20240531, what is the cancellation date?

202405

500

Son calls you on March 15, 2024 to notify the death of father on January 07,2015 as received something in the mail for him, what is deletion date?

20220316

500

Caller's coverage was cancelled in 2020 as turned 21, she re-applied on 20240621 at registry but has a bill from 20230402, what would be the effective date?

20230102

500

Sam calls and informs he is 21 and not a f/t student but needs medication, how would you advise him?

Does family account has NGBX, if so, send the application within 30 days for continuous coverage, if not new application and 4 month waiting periods gets into effect

500

Fadi is calling from ooc to confirm if there AHC is still active - what questions would you ask her?

-What makes you think your card is not active

-Have you spent time out of AB and for how long?

-When did you return?

-What is your intension

500

Jessie is calling to reinstate her snowbird status but she has exceeded 212 days, what would be your decision?

-if a little over 212, educate but if way over account remains cancelled and need to re-apply once physically back in AB and send account to residency team

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