A natural break in the conversation
Pause
The state of depending on one another
Interdependence
Know-it-all
A person who claims to know everything.
An individual who translates languages
Interpreter
The area immediately around one's body
Personal Space
Empathetic Listening
A non-judgmental technique that requires the listener to be attentive to the sender's feelings.
Provides the rules for any language
Grammar
Individuals who are loyal and hardworking
Dedicated
Assertiveness
Style of communication in which thoughts and feelings are expressed positively and directly without offending others.
A person who is passive aggressive and has an agenda they keep secret.
Manipulator
Information about clients that is not to be shared with other clients.
Confidential
Compromising
An effective approach if the outcome is satisfactory to all parties.
Emotional processing area of the brain which controls the memory & emotions.
Limbic System
Awareness of the misfortune and suffering of another person and the desire to take action to reduce or eliminate the problem.
Compassion
Stereotyping
Associating the attributes of a group to an individual.