Roles & Responsibilities
This professional helps connects individuals with medical and social services to improve their lives.
What is a Navigator/Case Manager
This type of document is completed to determine if an individual qualifies for case management services based on their medical, social, and financial needs.
What is an Intake Assessment?
This skill helps case managers/navigators devise plans to achieve their clients' goals within set parameters.
What is problem-solving?
This type of note is written by HCC staff to record client interactions and updates.
What is a progress note.
This program's eligibility includes that a client must have an open legal case in Richmond County.
What is Alternatives (ATI)?
Case managers/Navigators need to be this, as they often deal with complex social and health issues.
What is organized?
Case managers must adhere to these standards to ensure confidentiality and security of client information
What is HIPAA
This program's eligibility includes that a client must have a diagnosis of HIV, reside in NYC, be 500% below the poverty line and also are either newly diagnosed, pregnant, have an additional diagnosis of Hep C, or at risk of falling out of care....AND have Medicaid.
What is Care Coordination Revised (CCR)?
This quality is essential for case managers/navigators as they build relationships and advocate for their clients.
What is empathy?
Case managers use this type of documentation to outline the client's goals, interventions, and outcomes.
Service Plan/Treatment Plan/Care Plan
This program's eligibility includes that a client must have a diagnosis of HIV, reside in NYC, be 500% below the poverty line and also are either newly diagnosed, pregnant, have an additional diagnosis of Hep C, or at risk of falling out of care....AND does not have Medicaid/Not Eligible/or are undocumented.
What is Ryan White Support Services (RWSS)?
This skill is crucial for case managers to effectively juggle multiple clients, appointments, and documentation tasks, ensuring that all responsibilities are met in a timely and organized manner.
What is time management?
HCC staff utilize this system to support with arranging transportation for Medicaid eligible clients.
What is MAS transportation?
This collaborative meeting involves case managers, healthcare providers, and social service professionals to review an individual's eligibility for services, discuss their needs, and develop a coordinated care plan, ensuring all aspects of the client's situation are addressed comprehensively.
What is a case conference?
This practice is essential for case managers to maintain their own well-being and effectiveness, involving activities that promote physical, emotional, and mental health.
What is self-care?