Quality Improvement (QI)
This is one-way front desk staff contribute to quality improvement
What is collection of accurate patient data or demographics?
TRUE or FALSE: Only managers need to know which vendors/contractors a health center uses?
What is False?
This word is used to avoid conflict of interest.
What is transparency?
This application is one of the most important to ensure correct information-based family size and income.
What is the sliding fee application?
What does HRSA stand for?
What is Health Resources and Services Administration?
TRUE or FALSE: Patient satisfaction is part of HRSA's QI expectations
What is True?
This chapter focuses on ensuring vendors or contractors follow appropriate oversight.
What is Chapter 12-Contracts and Subawards?
The best first step if you realize you might have a conflict is...
Name one best practice for maintaining patient privacy during billing discussions.
What is avoid discussing in public areas?
Name the 3 areas within the HRSA Program Requirements?
What is Governance, Clinical and Fiscal?
This chapter focuses on systems to evaluate and improve the quality of care and services
Name one vendor/contract that may be used at a health center?
What is answering service, after hours call, call center, interpreters, billing/collections etc.
TRUE or FALSE: Only board members must disclose conflict of interest?
This chapter focuses on ensuring appropriate billing practices for all payors.
What is Chapter 16-Billing and Collections?
Name the framework that helps to make a big impact in every day practice?
What is HABIT?