Deadly Sins of Communication
speaking ill of someone who is not present
gossip
an illness of the mind that can affect the thoughts, feelings, and behaviors of a person
mental disorder
working together for a common purpose
cooperation
statement in which a person expresses how he/she feels
I statement
any stimulus that produces a stress response
stressor
blamethrowing; always placing blame on someone or something else
excuses
a variety of psychological conditions such as passive aggressiveness, antisocial behavior, and narcissism that affect a person's ability to get along with others
personality disorders
proper acceptance or courtesy for another person's ideas or beliefs
respect
nonverbal communication through gestures, facial expressions, and behaviors
body language
irrational fears not based on reality
phobias
constant expressions of dissatisfaction, pain, resentment, or grief
complaining
an illness in which real, imagined, or persistent fears prevent a person from enjoying life
anxiety disorder
the result of each person's giving up something in order to reach a solution
comprpomise
non-hostile comments that point out problems and have the potential to help a person change
constructive criticism
strategies to deal with strong or stressful emotions and situations
defense mechanisms
forming opinions beforehand or without knowledge;prejudice
judging
mood disorder; an illness with an organic (medical or neurological) cause
affective disorder
a person who exhibits this speaks kindly about his/her friends at all times
loyalty
really paying attention to what someone is saying by summarizing to show understanding, using positive body language, and trying to "feel" how the speaker feels
active or reflective listening
involuntary, unconscious pushing of unpleasant feelings out of conscious thought
repression
the confusion of facts with opinions
dogmatism
an illness in which a person complains of disease symptoms, but no physical cause can be found
somatoform disorder
the ability to share another person's feelings or thoughts and respond in a helpful way
empathy
The speaker on the video suggested that there are 4 foundations to powerful speaking and used the acronym HAIL. What are these 4 foundations?
Honesty, Authenticity, Integrity, Love
prepares the body for necessary action in response to a stimulus
sympathetic nervous system