Motivational Interviewing
Symptom Management
Stages of Change
Coaching Skills
Miscellaneous
100

Why can open ended questions be useful?

Encourages the client to share more information

100

What is a self management activity for hypertension?

Low salt diet, exercise, quit smoking, take meds, attend medical appointments

100

Describe what it means to relapse

The patient falls back into old behavior or habits

100

True or false: you should always ask permission before sharing someone's health information, even if it is with family

true

100

Give an example of a SMART goal

I will walk three times a week for 30 minutes (between 7a.m and 7:30a.m) on my treadmill during the next month.

200

What does OARS stand for?

Open ended questions, affirmations, reflections, summary - these are the Core Skills of MI

200

What are some risk factors for heart failure?

Smoking, diabetes, high blood pressure

200

What happens in the preparation stage?

The individual has identified the pros in favor of attempting to change a problem behavior outweigh the cons, and action is intended in the future.

200

What factors make up a person's motivation to change?

Importance and confidence

200
Name a barrier to someone receiving health care
Transportation, culture, lack of care management, economics
300

What is a reflection?

When you listen to the client and restate of rephrase what they said

300
What are some ways to manage heart failure?

Healthy diet and exercise, take meds as prescribed, follow up care with doctor

300

Name something common in the contemplation stage

Weighing pros and cons, ambivalence

300

Name a key role of being a health coach

Providing self-management support, helping the client accomplish health care goals

300

Can you trust all the information you find on the internet?

No!

400

What is a process you can use when giving a client information?

Ask-tell-ask

400

List some symptoms of COPD

Shortness of breath, discoloration of fingers and lips, chronic cough, lack of energy, sudden weight loss

400

Give an example of change talk

I might be able to eat more fruits and vegetables if I did my own shopping

400

True or false: A Health coach can offer opinions about the quality of client’s medical care.

False

400

Name the 5 social determinates of health

Economic Stability, Education, Social & Community Context, Health & Health care, Neighborhood & Built Environment

500

Give an example of an open ended question

How are you today?

500

What are some ways to manage arthritis?

Activities that don't stress the joints, such as walking or swimming. Taking medication as prescribed

500

Give an example of sustain talk

I can't change so I won't try

500
How could you help someone to resolve their ambivalence?

Talk about pros and cons of change

500

In addition to living with a chronic condition, what other challenges might a person experience?

Mental, emotional, financial, spiritual, social, physical

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