Marketing
Which of the following is one of the Four Ps of marketing?
A. Policy
B. Procedure
C. Product
D. Planning
B. Product
Health informatics is best described as:
A. Medical billing systems
B. Using information technology to improve health care quality and efficiency
C. Hospital financial management
D. Marketing health services
B. Using information technology to improve health care quality and efficiency
What does HIS stand for in health care technology?
A. Hospital Information Software
B. Health Information Systems
C. Health Integration Services
D. Hospital Internet Systems
B. Health Information Systems
What is the Definition of Human Resources? per the slide deck
Addresses the need to ensure that qualified and motivated personnel are available to staff the business units operated by the health service organization
What is the punctuation you use in Excel to make an equation?
What is an equals sign (=)?
Which three elements guide an organization’s purpose and direction?
A. Marketing, Sales, Profit
B. Mission, Vision, Values
C. Product, Price, Promotion
D. Policy, Regulation, Compliance
B. Mission, Vision, Values
In Donabedian’s model of quality, which component refers to quality personnel and facilities?
A. Outcomes
B. Process
C. Structure
D. Performance
C. Structure
What is the Electronic Medical Record (EMR)?
A. A digital system used to document, monitor, and manage patient care information within a health organization
B. A national database used to store insurance claims and payment histories for health providers
C. A scheduling platform used to coordinate staff shifts and patient appointment calendars
D. A financial reporting system used by hospitals to analyze operational costs and revenue
A. A digital system used to document, monitor, and manage patient care information within a health organization
Give me 3 Major Types of Benefits for employees.
Sick leave, Vacation, Holidays, Health insurance, Life insurance, Retirement plan, Flexible spending account
Name 3 common types of charts used in Microsoft Excel.
What are column, line, and pie charts?
What must happen before the rollout and implementation of a strategy?
A. Board approval or endorsement
B. Hiring new employees
C. Advertising campaign
D. Patient surveys
A. Board approval or endorsement
Six Sigma is best described as:
A. A marketing strategy to gain more customers
B. A financial reporting system
C. A data-driven methodology to eliminate variation in processes
D. A hospital accreditation program through ACHE
C. A data-driven methodology to eliminate variation in processes
What is telemedicine in health care technology?
A. Practicing health care remotely using communication technology
B. Storing patient records electronically in hospital systems
C. Analyzing hospital data to predict disease outbreaks
D. Training medical students using computer simulations
A. Practicing health care remotely using communication technology
Give me one of the 2 HR Domains per the slide deck
Workforce Planning/Recruitment: Determine the future staff needed and acquire them.
Employee Retention:Care, support, and development of the staff.
This Excel formatting method uses colors to separate and visualize numbers based on their values. (Hint:from Excel 4)
What is Color scale formatting
Which tool is commonly used for monitoring strategic performance?
A. Dashboards
B. Surveys
C. SWOT charts
D. Spreadsheets
A. Dashboards
Which of the following is a quality improvement tool?
A. SWOT analysis
B. Fishbone diagram
C. Advertising campaign
D. Price adjustment
B. Fishbone diagram
What is mHealth?
A. Using mobile devices and apps to support health related activities
B. Managing hospital marketing strategies using online social media
C. Storing patient information in hospital electronic medical records
D. Training medical professionals using computer simulation programs
A. Using mobile devices and apps to support health related activities
Mystery!!!
You guys have the choice to
1) Minus 300 points from a team of your choice
2) Give yourself a safety token
What is the percentage change formula? (Hint: from excel 5)
What is the first step in the strategic planning process?
A. Strategy Tactical Plans
B. SWOT Analysis
C. Rollout and Implementation
D. Monitoring and Control
B. SWOT Analysis
What is data mining in health care?
A. The process of collecting patient charts and manually reviewing large volumes of medical records to organize hospital documentation and administrative information.
B. Using computer software primarily to track hospital billing systems and insurance reimbursement data across multiple departments.
C. Using sophisticated analytical tools to understand and predict a variety of health care outcomes from large datasets.
D. Managing patient scheduling systems and organizing staff workflow in hospitals and clinics.
C. Using sophisticated analytical tools to understand and predict a variety of health care outcomes from large datasets.
Which type of network is internal to an organization?
A. Extranet
B. Intranet
C. WAN
D. Internet
B. Intranet
What is the difference between base pay and incentive compensation?
What is base pay being regular pay based on skills and experience, while incentive compensation is extra pay given to motivate higher performance?
This Excel function predicts a future value based on existing data trends.(Hint: it is this weeks excel)
What is FORECAST?