the ability to identify with and understand another person's feelings, situation, and motives
What is empathy?
100
hospitals classified by the services they offer are either General or __________.
What is Specialty?
100
the amount paid to the insurance company for health care coverage (usually monthly)
What is a premium?
100
general transfer degrees that accomplish "core requirements" for a Bachelor's program
What is an Associate's degree?
100
the way of life shared by a group of people
What is culture?
200
for example, Mr. Mendez says he is very warm (objective or subjective?)
What is subjective observation?
200
The type of facilities that provide care for the elderly and rehabilitation patients
What are Long-Term Care Facilities?
200
the amount that must be paid by the patient before the insurance agency will begin to make payments
What is a deductible?
200
A person with a doctoral degree in psychology will have this acronym
What is Psy.D?
200
an oversimplified generalization about a person or group of people without regard for individual differences
What is a stereotype?
300
the ability to say or do the kindest, or most fitting, thing in a difficult situation
What is tact?
300
these types of services are offered to patients that do not require in-patient care
What are out-patient services?
300
a need-based program designed by the federal government and administered by the state governments
What is Medicaid?
300
a type of doctor who specializes in the disorders and treatment of skin
What is a dermatologist?
300
an action that emotionally or physically harms individuals or communities
What is violence?
400
for example, a health care worker sends information to an insurance company without the written consent of a patient
What is invasion of privacy?
400
with a focus on cost containment, there has been a shift from "sick care" to "health care"; this type of care focuses on wellness
What is preventive care?
400
type of insurance plan purchased through employer
What is group insurance?
400
dental assisting, certified nursing assisting, licensed practical nursing are all examples of
What are post-secondary training programs?
400
the denial of justice or fair treatment
What is discrimination?
500
a type of defamation that involves a FALSE, written statement that causes a person to be ridiculed or damages their reputation
What is libel?
500
adult day care centers, independent living facilities, retirement communities, and nursing homes, for example
What is Geriatric Care?
500
the biggest difference between indemnity insurance versus managed care is that the patient must pay for services out-of-pocket and wait for a ____________ from the insurance company
What is reimbursement?
500
a graduate level degree based in theories of language, history, communication, etc
What is a Master of Arts degree?
500
the act or intent to deliberately and systematically annihilate an entire group of people