Creative problem solving is - looking at the same thing as everyone else and thinking something different.
What is True?
100
Written communication is a form of nonverbal communication
What is False
100
The quality of relationships in the work place has a significant impact on the quality and quantity of work that gets done
What is True?
100
Health Insurance Portability and Accountability Act
What is HIPAA?
100
Acronym OSHA
What is Occupational Safety and Health Association?
200
This team member organizes discussions, gets the team started, and is good at assigning tasks and delegating
What is Initator?
200
Use ______________________ to make sure you understand the speaker’s message
What is clarification?
200
Dominique and her husband Dominic both work full time. He won’t let her have a debit or credit card because he says she spends too much money on purses. If she tries to save any money on her own he takes it from her. This is an example of an ________________ relationship.
What is unhealthy?
200
If something is legal it is always ethical.
What is False?
200
Blood & bodily fluids
What are blood borne pathogens?
300
Identify the problem; List all alternatives; Name the consequences of the alternative; evaluate and choose best course of action
What are the four steps of the problem solving process
300
A statement that puts the focus on the problem rather than the individual.
What is an "I" statement?
300
A serious disagreement or argument, typically a protracted one
What is a conflict?
300
It can be a criminal offense to violate HIPAA.
What is True?
300
Full laundry lint screens
Overloaded extension cords
Leaving appliances plugged in and off
What are fire hazards?
400
This team member encourages risk taking; uses humor to relieve the tension; steady, calm attitude; looks for consensus during arguments.
What is the tension reliever?
400
Reflection; silence; open ended questions
What are therapeutic communication skills?
400
Healthy relationships are perfect.
What is false?
400
A physician can override the autonomy of a patient diagnosed with this.
What is infectious disease?
400
All sharps (needles, razors, etc.) should be disposed of immediately in biohazard puncture proof sharps containers located in each room.
What is True?
500
Slows down problem solving
Allows some team members to not do as much work
What are disadvantages of teamwork?
500
Talking rapidly, changing subjects too often, and asking for more information than can be absorbed at one time is an example of:
What is overloading?
500
!!!DAILY DOUBLE!!!
People in healthy relationships usually have shared __________________ and _________________.
What is beliefs & values?
500
While at work in the healthcare field it is ok to discuss patients with a co-worker in the elevator as long as there is no one else in there with you.
What is False?
500
The best way to prevent the spread of nosocomial antibiotic resistant infections is