Mediation
What is a mediator in a conflict situation?
A mediator is a neutral third party who helps people in conflict situations communicate and find a solution.
Why are deadlines important for goals?
Deadlines help provide structure and motivation to work towards your goals.
What is one tip for resolving conflicts?
Be open-minded and try to understand the other person's perspective.
What is one technique for managing stress?
Exercise helps release endorphins that reduce stress.
What is cortisol?
A hormone produced by the adrenal glands in response to stress.
What are two things mediators can offer?
What is one reason deadlines can prevent procrastination?
Deadlines create a sense of urgency that keeps you on track.
Why is it important to stay calm during a conflict?
Getting angry can escalate the conflict; speaking in a level tone helps keep the conversation productive.
How can deep breathing help with stress?
It calms the mind and body through slow, deep breaths.
What does cortisol do in the body?
It increases blood sugar levels and suppresses the immune system to help respond to stress.
Why is it important to have a mediator during a conflict?
A mediator helps facilitate communication and understanding, which can lead to a resolution.
How do deadlines help with accountability?
They ensure that you are making steady progress and encourage you to take responsibility for your actions
What should you focus on instead of blaming during a conflict?
Focus on finding solutions that work for both parties.
What is mindfulness?
Focusing on the present moment instead of worrying about the future.
How does chronic stress affect cortisol levels?
Chronic stress leads to high levels of cortisol, which can have negative effects on health.
What role does a mediator play in finding compromises?
Mediators suggest options for compromises or agreements to help both sides reach a solution.
What happens if you don’t set deadlines for your goals?
How does reflective listening help in conflict resolution?
It shows understanding and empathy by paraphrasing what the other person said.
Name one example of a defense mechanism.
Denial, where a person refuses to acknowledge a problem.
Name one effect of chronic high cortisol levels.
Weakened immune system or increased blood pressure.
How can a mediator help both sides feel heard?
Name one of the four criteria that a reward needs to meet to be effective.
The reward needs to be timely or specific.
What is the difference between being assertive and aggressive?
Assertive behavior respects both your needs and others, while aggressive behavior tries to overpower others.
Why can relying too much on coping devices be unhealthy?
They may provide short-term relief but can prevent dealing with the underlying issues.
How can you think of cortisol in terms of a bodyguard?
It helps the body prepare for fight or flight situations when stress arises.