person centered healthcare
Which type of report is best for PCC?
Bedside shift report
True or false? The use of compassion and empathy result in fewer malpractice claims?
True
What is it called when a staff member checks on a patient at specific set times?
Hourly rounding
Shared decision making involves all but? 2 way exchange, bedside shift report, honest collaboration between pt and staff, not allowing pt access to records
not allowing pt access to his/her own record
What is the definition of the vision, values, people and community of an organization?
culture
True or false? Patients pay more out of pocket now than in the past?
True
The way in which we relate to other human beings when they are vulnerable is the definition of?
compassion
What is important to have in the patients room as a communication tool?
White board
Bedside shift report involves the following EXCEPT? Nurses, patient, family, registered dietician
RD
What is the term meaning that everyone has a fair and just opportunity to be as healthy as possible?
Health equity
Are families welcomed in the care setting in patient centered care?
yes
T or F shared decision making involves a one-way exchange of information from provider to patient
False
What is something important to give to the patient upon discharge?
Discharge folder
What is the technique where after explaining something, caregivers ask the patient to explain it back in their own words?
Teach-back
What is the definition of a disproportionate number of health conditions and deaths as compared with the general population?
Health disparity
Which is a kind of care that incorporates the whole of a person?
Holistic
What is a term that involves the coordination and planning of ongoing treatments?
Continuity of care
When all members of the HCT as well as the patient gather to talk about the plan of care, what is this called?
Multi-discplinary or HCT rounds
Is the presence of family a healing experience for all patients?
no
What is the term for how individuals navigate their way through the environment from point A to B?
wayfinding
What is a set of attitudes and practices in medicine where an MD determines that a patient's wishes should not be honored
medical paternalism
Which is a term describing two-way exchange of information?
Shared decision making
Medical records which are stored electronically are called what?
EHR
A person identified as the patients support person is called what?
Care partner
what is consistently the most frequent cause of sentinel events in hospitals?
communication