The Joint
These depts are responsible for all residents
Who is "All Heritage Woods Staff"
Does assigned tasks as coordinated/instructed by the nurse.
What is a certified Nursing Assistant?
When you are on time for work
What is punctuality?
This policy states excessive tardiness or absenteeism is measure by 3 in 30 days or 6 in 6 months.
What is the attendance /tardiness policy?
This person is a mediator for the state on the family's behalf
Who is an Ombudsman?
Negligence by a professional person is called _______.
What is malpractice?
Specific colored polo's, black, dark blue or khaki pants, and a name badge.
What is an appropriate uniform
It describes the line of authority
What is the chain of command?
Hand-washing, cleaning, sanitizing, and proper disposal technics of soiled items is considered.
What is universal precautions?
The reason state surveys are done
What is determining how well the patients are cared for?
Who is responsible for cleaning up all bodily fluids?
C.N.A.
Telling your patients about your personal love life.
What is unprofessionalism?
Responsible to clean up after staff.
What is yourselves?
Discussing the name and personal affairs of another person by making false statements to a third party is?
Gossip
This differentiates Supportive living from assisted living
What is State Financial Program or Medicaid?
What policy in the handbook states "harassment and discriminatory behavior among employees will result in disciplinary action, with the possibility of termination?
What is the Non Discrimination Policy?
it's the Law to keep privacy maintained & respected
What is The Health Insurance Portability and Accountability Act? (HIPPA Law)
The computer website that every staff member is responsible for using every month for continuing education?
What is Relias?
These people are responsible to identify the type of behavior being exhibited by the residents.
Who are All Staff?
The correct response given when an unknown question/answer posed by a state surveyor.
What is "I'm not exactly sure, but I will go find out for you or go get my supervisor."
When this alarms you cannot reset without guidance from the Maint Director of the Administrator.
What is the fire panel or alarm?
It's a word for giving the same quality of care regardless of age, gender, religion, race or condition
What is unprejudiced?
Be treated at all times with courtesty, respect and full recognition of personal dignity and individuality.
What are residents rights?
Calling residents by their name, not a nickname, speaking with a normal tone, and not ridiculeing for failure to do for themselves.
What is Respect?