PITCH PERFECT
CRISIS MODE
KNOW YOUR AUDIENCE
AGENCY LIFE
PITCH OR PASS
100

This is the ideal length for a media pitch email

What is UNDER 200 WORDS

100

In a crisis, this is the first thing you should always do before responding publicly

What is GET INTERNAL ALIGNMENT and NOTIFY CLIENTS OF RECOMMENDATION

100

Name one top trade publication a healthcare PR pro should have top of mind

What is STAT NEWS, FIERCE HEALTHCARE, BECKER'S HEALTHCARE or MODERN HEALTHCARE

100

This document outlines goals, strategies, and tactics — usually the first deliverable for a new client

What is a PR PLAN or COMMUNICATIONS STRATEGY

100

A pharma client wants to pitch their new cholesterol drug to the NYT. Their hook: 'it works.' Pitch or Pass?

PASS — no differentiated news hook. Every drug is supposed to work!

200

This type of journalist is your best first call for a rare disease drug launch

What is a HEALTH/SCIENCE REPORTER or HEALTH TRADE JOURNALIST

200

This short document, usually 3-5 bullet points, gives spokespeople approved language to use during a crisis

What is a KEY MESSAGE or Q&A DOCUMENT

200

This term describes a journalist or outlet that covers a story purely because a competitor did

What is a FOLLOW-ON or REACTIVE story

200

This is the document you send a journalist that summarizes a client's news (preferably in one page) 

What is a PITCH LETTER 

200

A hospital just performed the city's first robotic-assisted knee surgery. Local news only — or go national? 

LOCAL FIRST. 'Firsts' need a broader human angle to earn national coverage

300

This is the #1 reason journalists say they ignore PR pitches

What is LACK OF RELEVANCE or NO NEWS HOOK

300

True or false: In a healthcare crisis, "no comment" is a perfectly acceptable response

What is FALSE — silence implies guilt and damages trust. We build proposed responses to arm our clients with the right way to respond! 

300

Consumer health media has shifted heavily to this type of content format since 2020

What is VIDEO / SHORT-FORM SOCIAL CONTENT

300

Before a spokesperson does any media interview, a good PR team does this to prepare them

What is MEDIA TRAINING

300

A health tech CEO wants to go on record saying their app 'cures anxiety.' Pitch or Pass?

PASS — major regulatory red flag. 'Cure' language triggers FDA scrutiny

400

This strategy involves offering one journalist a story before taking it wider

What is an EXCLUSIVE or EMBARGO

400

This is the term for a pre-approved plan that outlines exactly who does what when a crisis hits

What is a CRISIS COMMUNICATIONS PLAN

400

This outlet broke the story that effectively killed Theranos' reputation

What is THE WALL STREET JOURNAL (reporter: John Carreyrou)

400

This is the term for a meeting where you proactively introduce a journalist to a client before there's any hard news to announce

What is a DESK SIDE or MEDIA BRIEFING

400

Your biotech client's trial data is embargoed until Friday. A journalist texts asking to confirm rumors. What do you do?

PASS! HONOR THE EMBARGO. Acknowledge you can't confirm, offer to connect post-lift. Protect the relationship AND the client.

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