Division Geography
Which division is located in the Richmond, Virginia area?
Capital Division
When you identify a candidate has been statused "Hiring Manager Move to Offer," what is an important first step you take?
Reach out to the hiring manager to confirm they intended to move the candidate to offer.
Who approves Parallon offer calculators?
HRVP
This is a Parallon department that is customer service focused, and is typically the first point of contact with patients at the facility. What department would this employee work for?
Patient Access or PTAC.
Patient Access positions we recruit for include Registrar, Financial Counselor, Patient Concierge, and PTAC Team Lead.
You're recruiting for a Material Handler in Dallas. What is one requirement that will knock out the candidate?
High school diploma
Name 2 of the 14 facilities that are located in the East Florida Division?
Aventura Hospital & Medical Center | JFK Medical Center - North Campus | JFK Medical Center | Kendall Regional Medical Center | Lawnwood Regional Medical Center | Mercy Hospital | Northwest Medical Center | Palms West Hospital | Plantation General Hospital | Raulerson Hospital | St. Lucie Medical Center
University Hospital & Medical Center
Westside Regional Medical Center
Highlands Regional Medical Center
For HealthTrust offers, who should the rate approval email be addressed to?
The Hiring Manager. CC HRBP
Are Parallon offers submitted for approval through Oracle?
Not currently. They are submitted to the HRVP via email.
This HealthTrust department is focused on the sorting, pulling, and management of supplies for our facilities. Material Handlers are part of this department. What is the name of the department?
Distribution
You are hiring for a Material Handler in Lakeland. What ACE question can you ask that will knock out the majority of your applicants?
Are they forklift certified
This facility is part of the Mountain Division, and is located in the city of Anchorage. What is the name of the facility?
Alaska Regional Hospital
Once you have completed the rate calculator to identify the pre-approved range of pay, what is the next step for you to complete?
Complete the Equity tab.
You need to extend an offer, and have called to leave a voicemail for the candidate. What is your next step?
Document the call attempt in the notes of the candidate file in Oracle.
This Parallon department is in charge of medical records and must comply with HIPPA regulations. What is the name of the department?
HIM - Health Information Management
You are hiring for a Registrar PRN at a local facility. Which ACE question is the most important for this person?
A question around scheduling and availability
There is a facility with the same name in two divisions: TriStar and Far West. What is the name of the facility?
Southern Hills
Are you required to create a draft offer before submitting the rate calculator for approval?
Yes - you have to create the draft so you can submit it to the hiring manager through Oracle.
When sending the rate approval email for a Parallon offer, what attachments do you include with the email?
The rate calculator and the candidate's resume or application.
This HealthTrust department is involved in providing standardized inventory management processes. What is the name of the department?
Facility Operations
Why don't we routinely use fill-in questions for ACE?
Because we aren't able to filter candidates by requirements and assets if we use them.
We recently acquired a new health system that is now its own division. This division includes a total of 8 hospitals that are in North Carolina. What is the name of the Division?
North Carolina Division (formerly known as Mission)
Once you have an approved rate, you are ready to contact the candidate. You connect with the candidate, and they tell you they need to think about it until Friday. Today is Monday. What is your response?
I understand you want to consider the offer. Do you have any questions or concerns that I haven't addressed about the offer?
I'm able to hold the offer open for 24 hours. Can you let me know by tomorrow at this time?
You've submitted a rate calculator to the HRVP, and 24 hours has passed without receiving a response. What do you do next?
Make a second communication attempt with the HRVP, and document the attempt and results in the notes of Oracle.
For HealthTrust, we routinely recruit for a position titled OR Supply Chain Tech. What is the name of the department this position falls under?
Surgical Services
Why should you hold an intake meeting before you post a job?
So that you can customize and optimize your ACE prescreening questions specifically for this role.