Communication Style
Mary walked in the house and saw her roommates cloths, books and half eaten plate of food left in the living room. Mary waits for her roommate to return home and says "I feel very overwhelmed when I come home and the house is destroyed. I really enjoy coming home and being able to relax on the couch and I am not able to do that when things are not tidy"
What form of communication is this:
passive, aggressive, passive-aggressive, assertive
assertive: Mary used "I" statements to explain her feelings clearly
What is a poor communication?
failure to understanding something correctly
disagreement
What does "fighting fair" mean?
Keep your cool
be polite
don't bring up past things to use as ammunition
being assertive
Change this into an "I" statement:
You always ignore me when I talk to you, all you do is stare at your phone
"I feel ignored when I don't have eye contact when I am talking. I need eye contact to feel heard."
Who played Genie in the live action Aladdin recently?
Will Smith
Sarah asked her partner to empty the dishwasher. They responded "I'm happy to help you with the dishes, I do everything else around here anyway"
What form of communication is this:
passive, aggressive, passive-aggressive, assertive
passive-aggressive: Her partner didn't not come out and clearly state that they feel like the chore management is being equally done between them, but rather share their feelings with a rude remark.
If you have a problem with someone, it is your responsibility to bring it up with the other person.
True or False
True: if you never tell the person there is a problem, then the problem is all yours
In disagreements, it is often true that both sides of the argument need to give a little, in order to make things right
True or False
True:
"You never listen to me and I get so angry when I feel unheard"
is this a good "I" statement?
no: an I statement should avoid using the word "you" and should not accuse.
What president is the fictional high school in Glee named after?
William H. McKinley
Jill invited her friend to lunch but her friend said she had to babysit. Jill later saw her friend outside the movie theater. When Jill saw her friend later that week, she didn't mention anything and brushed it off as "maybe the parents changed their mind"
What form of communication is this:
passive, aggressive, passive-aggressive, assertive
passive: Jill did not express her emotions to her friend. She runs the risk of building resentment against her friend over time.
Pat is talking to her sister Beth, about her date this weekend while Beth is doing her homework. Beth interrupts Pat "OMG, can we talk about this later?" Beth gets upset and yells "your so rude, I can't ever talk to you about anything!" and leaves the room.
What could Beth have done differently.
Example: Beth could let Pat know she cares about her date, but she is busy doing something else right now. Ask for 20 minutes to finish up and then they can talk.
multiple correct answers
Joseph is really angry that his sister did not invite him to the party next weekend. What should Joseph do about this situation?
Talk to his sister
"When I hear yelling I shut down and makes it hard for me to express my emotions."
Is this a good "I" statement
yes. It is clear, no accusations or blaming and is self-reflective
Who is credited with the invention of the telephone?
Alexander Graham Bell
Becky asked Ruth if she was ok. Ruth replied "I'm fine" but started crying.
What form of communication is this:
passive, aggressive, passive-aggressive, assertive
passive/passive-aggressive: Ruth did not express her emotions directly which lead to emotional response.
True or False
Using text messages is a good way of confronting a person about a problem
False: reading text is not a full picture of what is being said. Inferences on words, body language, tone etc. are all important in decoding what is being said.
Being assertive and using "I" statements can help you keep a conversation or argument calm
True or False
True: using "I" statements keeps the conversation from becoming blaming or shaming and can help come up with a quicker resolution
"When you don't tell me you have plans for the weekend I feel left out"
Is this a good "I" statement
no: the focus is on "you" and not on how "I" feel
In Greek mythology, who was the god of the sea?
Poseidon
Max is angry over his neighbor parking in his spot so he bangs on the door and demands they turn the music down or he will come back and do it himself.
What form of communication is this:
passive, aggressive, passive-aggressive, assertive
aggressive: Max did not reason with his neighbors, he demanded what he wanted and then threatened them.
Brandon asked Mary if she was ok. Mary said "yes" but Brandon saw a frown on her face and tears pooling up in her eyes.
True or False
This is a good example of miscommunication
True: body language is just as important as verbal language
Landon and John were having an argument. John brings up something that Landon did over 10 years ago, which makes Landon even more angry. Landon then lashes out at John and calls him a "jerk"
What went wrong?
They were not fighting fair
Mark is angry with his wife for not putting gas in the tank after her late night out with friends. Now he has to make a stop at the station on his way to work.
Create and "I" statement for Mark to help him share his feelings with his wife.
examples:
"I like to be to work 30 minutes early so I can put my lunch in the fridge, freshen up and get my cup of coffee before I clock in. When I have to get gas in the morning, it leaves me with very little time to do that."
What does a camel store in its hump?
Fat