Basics
Rate it up
Draw it out
Know the Lingo
The OZK Product
100

What is a HELOC?

Revolving line of credit that allows homeowners to borrow against the equity of their home 

100

What is our current HELOC promotional rate?

5.49%APR

100

How long is the draw period?

10 years

100

What does HELOC stand for?

Home Equity Line of Credit

100

What is the origination fee for a HELOC?

There is none!

200

Who can apply for a HELOC?

Anyone that owns their own home, subject to application review

200

How should you verbally quote the current HELOC rate to a client?

5.49% Annual Percentage Rate

(say the full phrase at least once in the interaction prior to stating "APR")

200

How long is the repayment period?

20 years

200

What is equity?

The amount of the home you already own (what you are no longer paying the bank)

200

What is the annual fee for maintaining the account?

There is no annual fee!

300

When is the best time to apply for a HELOC

As soon as you have built equity up in your home

300

For our HELOC promo, is it a variable or fixed interest rate?

First year is fixed, remaining is variable
300

What type of payments are required during the draw period?

Interest only

300

What is a draw period?

Timeframe where a client can borrow against their HELOC up to their limit

300

How much will OZK cover in closing costs?

$1600

400

What is used as collateral for the line of credit?

Primary or Secondary Home

400

What is the base rate dependent on?

WSJ (Wall Street Journal) + Margins

400

How much can the client borrow during the draw period?

Their available credit limit

400

What is the repayment period?

Client can only pay back what is owed. Balance owed will be split into equal payments for 20 years 

400

What lien position will OZK take? (both primary and secondary)

1st or 2nd on a primary 

1st on secondary

500

What is the difference between a Home Equity Loan and a Home Equity Line of Credit?

A home equity loan is a lump-sum loan while a HELOC is a revolving line of credit. 

500

What rate can a non-lender quote to clients regarding the HELOC promotion?

Only the advertised promotional rate. All other rates should be discussed between lender/borrower.

500

How can a client conduct an advance on their HELOC?

At a branch, online banking or HELOC checks
500

What is a clawback?

When the client closes their HELOC before 3 years, they will be subject to paying back the closing costs.

500

What is the highest loan to value % that OZK will offer when we are in 1st position?

85%

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