Tickets
Tickets assigned to you can be found by searching your name under this filter
What is Agents?
The Quarantine cabinet is located by __'s office
What is Apryl's?
The place where Tier 1 students should be the majority of the time
What is the front of Help Desk?
For account unlocks and password changes, customers should ALWAYS be directed to this website first
What is passphrase?
The 2 types of tickets that need to be made for an upgrade
What are Return & Upgrade tickets?
The Ready for Pick Up cabinet is located by ___'s office
What is Faye/Thomas's?
Cursing, derogatory language, and yelling are a few examples of this kind of behavior
What is unprofessional?
The resolution time for a ticket should be no more than this number of days
What is _ days?
The day the Quarantine cabinet should be checked
What is every Friday?