Misc.
What group handles stock HUB to HUB incidents?
IHUB_INTER_UNIT_SNOW
What should always be added to the ticket for full departure tickets?
Scans
If the pick location no longer exists, the ticket is closed on this person.
Who is the picker?
What must ALWAYS be requested from the branch?
Pictures of box labeling
When do you reorder?
When product can’t be located or branch requires
This must be scanned to the Help Desk once the item is retrieved.
What is the LPN?
If a ticket is over 2 weeks old, what must you ask the branch to provide
Cycle count screenshot
This is the standard root cause for wrong quantity when the branch receives less than what was ordered
What is hand count under?
what do you search by when checking for misroutes
1200 PO
If scan shows PS3_5, what do you do ?
send to CORP
If a shipment is older than this timeframe, a standard rule applies.
What is 30 days?
If only ONE part is missing from a tote, what is the root cause?
User error – item left
What sheet must be updated when a pick location exists?
wrong QTY Excel sheet
What Opera screen shows current inventory?
Opera 1 (23-7)
What must you check if item is missing at conveyor?
Scan errors or generic labels
This report shows movement history across branches.
What is Branch Stop History?
If no proof of HUB error after 1 week, how should you close the ticket?
Close on tracking
What Oper screen checks if the pick location still exists?
Opera 1 25-10 or 23-7
What should you do if inventory = 0?
Expense the part
If no issue is found, what root cause is used?
Scan issue / tracking issue
After identifying this number, you must physically go there to retrieve the part.
What is the picking station?
What instruction is given to branches when expensing missing parts?
Inventory Adjustment → Expense Part → External Expense (IN100/IHUB) [Last scans...TURE SCANS | Word]
If another HUB picked the item, the ticket must go here instead.
What is the picking HUB?
What action is taken when stock is found (+ gain)?
Send under a generic label
What does PS2_2 indicate?
Label misread or divert issue