Dude, What's Your Issue?
The App that kept disappearing due to the Wallpaper command
What is ZOOM?
The proper tool to remove a broken screen protector
What is a Spudger?
Who said it....
"I'm a little human lie detector"
Who is Mrs. Monica?
Little Timmy
Who is Gianluca?
These two kids were the OGs of the Summer Help Desk
Who are Jacob and George?
The correct time to give another student your password
The name of the icon that makes it easier to erase the contents of a loaner iPad
What is WIPE THIS IPAD?
The beginning line of this phrase commonly said by Mrs. Monica precedes
"... let me tell you how it ends."
What is "That's a cute story"?
These two people combined make the nickname "Skibittles"
Who are Sylas and Kayla?
The names of our two favorite AGi mentors
Who are Fry and Cody?
This is normally the cause of lines in the display screen (especially after being dropped)?
What is a broken LCD?
It revives a dying iPad (well for 2 hours, at least...)
What is a portable battery pack?
"With great power comes great responsibility"
Who is Mr. Jesse
Vrooom! This help desk nickname makes him sound like a fast car
Who is Cam (Aro)?
This piece of technology equipment in each classroom is how we can tell where an iPad is connected to the internet
What is a Wireless Access Point?
The tickets we see when a student has not checked into Mosyle in 15 days or more
What is MDM/Out of Compliance?
The first go-to when seeking answers to fix an iPad issue
What is the Tier I Triage paperwork?
Mrs. Monica isn't this first word of the phrase
What is Your MOM?
She's sweet like a candy bar, and maybe a bit nutty too....
Who is Harper (Snickers)?
The most favorite place to get lunch for a few of your Help Desk Leaders
What is Penn Station?
Oh its a tricky one: iPad is stuck on a particular app and doesn't go to anything else even after you try to force restart it because someone enabled this
What is GUIDED ACCESS MODE?
Replacing aspects of Mosyle, this was created by Mr. Jesse
What is MUSKY?
And NO ONE is the second word of the phrase
What is Your Maid?
3 of 4 nicknames of Olivia
What are Two-Touch, Rob Messington, Lil Lizzy, and Robert?
Get ready for some math... Portable Chargers have been borrowed to date 1,036 times. Taking the average time a charger is lent out, this is many days it equals to.
1,036 X 2 hours =2,072 hours / 24 hours in a day = 86.33 DAYS