Windows
Macintosh
Networking
Troubleshooting
HerpDerp
100
This shows all the processes, services and current programs running on Windows.
Task Manager
100
This is where you can view and change Mac settings.
System Preferences
100
What is the URL for URI_Secure onramping?
wifi.uri.edu
100
First step when engaging a user?
Documentation/TT
100
Who changes e-Campus and Mail passwords?
Adelina/Pete
200
This command displays all the TCP/IP values.
ipconfig
200
What are the four latest versions of Mac?
Yosemite, Maverick, Mt. Lion, Lion
200
URI's internet policy manager
Safeconnect
200
How do find out your e-Campus username if lost?
Forgot User ID
200
Tool used to schedule quests and virus clinics
QMSE
300
What file system does Windows use?
New Technology File System (NTFS)
300
This tool displays all of the drives on a Mac.
Disk Utility
300
Each of these IP Addresses correspond to what? 131.128.x.x / 172.20.x.x / 172.30.x.x
Ethernet/Secure/Open
300
Safeconnect is installed and running, but keeps asking to be installed. Why and how do you fix this issue?
Safeconnect Loop > Restart the Service
300
This person can change personal directory information for faculty/staff.
Kathy
400
How can you boot into an alternate OS from within Windows?
msconfig
400
This tool shows all the running processes on a Mac.
Activity Monitor
400
This is the authentication method used by URI_Secure.
TLS
400
This file is used to manually update Malwarebytes
rules.ref
400
Who is Mary's Boss?
Gary Bozylinski
500
This is the command to manually uninstall the McAfee.
c:\Program Files(x86)\McAfee\Common Framework\frminst.exe /forceuninstall
500
What buttons, upon start up, will reset the PRAM?
Command+Option+P+R
500
URI's Wireless Server
Radius
500
Window's application development platform. (Hint: Without this your programs wouldn't work.)
.NET Framework
500
What is Mary's Title?
Associate Director of End User Services & Student Employee Development?
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