Valley Children's History
Customer Service
All Things Leadership
Team Members
Are you smarter than a 5th grader?
100

We received a historic $15 million dollar donation to open what service line?

What is the Cell Therapy Program?

100

Valley Childrens utilizes this customer service tool. 

What is NRC?

100

What leadership model does VCH utilize?

What is the Leadership Challenge?

100

Who are VCH's Chief NPs?

Who is Pam Marsh and Kelly Folmer?

100

Whose nose grew longer every time he lied?

Who is Pinocchio? 
200

Who created George's Pass?

Who is Shelley Reyes?

200

Who do we call if a patient has a compliant or compliment, they want to provie?

What is the patient representative?

200

What are the five leadership challenges VCH uses?

What is model the way, enable others to act, encourage the heart, challenge the process, and inspire a shared vision

200

How many RNs on our team are trained for USG PIVs?

Seven (Mayra, Morgan, Reagan, Jennifer, Patricia, Lindsey, Jenny)

200

How many great lakes are there?

What is five?

300

How many beds does VCH have?

358-beds

300

Our Values

What is excellence, compassionate care, integrity, innovation, collaboration and stewardship?

300

Servant leadership argues that leaders should do what with their followers?

Put them first?

300

What individual worked in an adult mental health facility before working at VCH?

Who is Rougeh?

300

What is the name of the center of a cell?

What is a nucleus?

400

Who are the five founding mothers?

Carolyn Peck, Gail Goodwin, Helen Maupin, Agnes Crocket and Patty Randall

400

What is VCH's Vision?

Our vision is to provide the nation's best healthcare for kids and to become the nation's best children's hospital

400

During LT what leadership attribute did Todd say is the most impactful?

What is influence?

400

How many people on our whole team are going to school?

What is 12? 

Hematology: Eliza, Edna, Reagan, Vianey

Oncology: Kelly, Meaghan, Joe'l, Freddy

ATC: Lindsey, Jenny

Rougeh, Ines


400

How many continents are there?

What is seven?

500

When did Valley Children's first open?

1952

500

The Steps of Service

What is connecting genuinely, owning the experience, and closing sincerely? 

500

A set of standards or a value system by which human actions are determined to be right or wrong, good or evil?

What is Code of Ethics?

500

What ATC RN had a pet monkey named Bobo?

Who is Brenda?

500

What is the main character in a story called?

What is a protagonist?

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