SI, plan, means and intent.
What are the 4 horsemen?
I am asked absolutely last....
What is "Before we end our chat is there any other support that I can help provide you with?"
365/24/7
When is 988 available to the nation?
LESPC
What is LaFrontera Suicide Prevention Center?
THE EARS YUMM!!!
What part of the chocolate bunny do most people eat first?
Call, chat and text.
What are the three points of contact for 988?
1-3 minutes.
What is an acceptable response time?
Validation, empathy and support.
What are the 3 essential characteristics each counselor/specialist should bring into every chat?
Laura Hauffaker
Who is the CEO of Empact?
The Easter flower.
What is the Lily?
I am the third major crisis category in which 988 provides support.
What is substance or alcohol abuse?
The first and last hour of your shift.
When is it not acceptable to take your break?
Third party of concern as well as visitor.
Who should be asked the safety assessment questions?
There are 8 in AZ.
What is the amount of Empact centers in Arizona?
Eastre or Eostre
Who is the Anglo-Saxon goddess that Easter was named after?
The exact number of states in the USA in which 988 is an available resource.
TRICK!!! All of them!
I am on "Available"
What is the status you enter before accepting a new chat.
Keeping the visitor and/or third party safe.
What is the main objective of each chat?
1987
What is the year that Empact was founded?
Always between March 22nd and April 25th.
Between which dates does easter fall each year?
NSPL relaunch date now known as 988.
July 2022
Log out and change your status on teams to EOS.
What is the procedure for the last 30 minutes of your shift?
VALIDATE, VALIDATE, VALIDATE!!!! (or ask the monitor)
What to do when a counselor/specialist is not sure how to respond to a visitor?
Iilene Dode
Who is the founder of Empact?
Easter egg hunts and rolls.
What are the 2 traditional games played at Easter?