Communication Breakdowns and Repair Strategies
Did a communication breakdown occur?
Ms. Charles: Hi Herschel, how was your weekend?
Herschel: It was great - I went to Activate!
You accidentally score on your own net when playing soccer at recess. Your friend says, "Good job" with an angry voice. This is an example of:
sarcasm
math (use in a sentence)
Calling someone the G.O.A.T. means
the greatest of all time
Did a communication breakdown occur?
Mom: Herschel, I asked you to turn off the TV.
Herschel: Oh, sorry, I got distracted.
No, no communication breakdown occurred.
Sean loves Star Wars and talks about it all the time. He is talking to his friend, Jack, and Jack yawns and looks away.
Jack: Yeah... so, anyway, what are you up to this weekend?
Sean: Probably having a Star Wars marathon! I haven't decided yet which trilogy to start with... I was thinking maybe I would go in order of when the movies were released....
Sean is not ______________________
Reading the room
The day someone is born is called their _____
birthday (use in a sentence)
True or false: telling someone to "hit the road" means they should go punch the pavement outside
False!
Did a communication breakdown occur?
Meredith: Here are my slides for the Powerpoint presentation!
Caitlin: Wait, I thought you were doing the whole Powerpoint presentation, not just certain slides!
Meredith: No, we were each supposed to do the slides for our section... the presentation is tomorrow!
What are 2 ways you might be able to tell how someone is feeling besides the words they use
-body language/posture
-facial expression
-tone of voice
-gestures
If 2 people like the same thing, you might say, "___ of us like it."
both (use in a different sentence)
You friend says "That test was a piece of cake!" This means...
It was easy!
Name 3 things that could cause a communication breakdown
*There are many answers! Explain your answer!*
-person is being vague or not clear
-the room is too loud/something is misheard/someone is facing away while talking
-someone wasn't listening or paying attention
-someone is using indirect language or sarcasm and it's misunderstood
-someone isn't speaking clearly (mispronouncing sounds, not using BOSS voice)
-someone doesn't have enough information/someone isn't considering the other's perspective
You accidentally cut yourself pretty badly when opening a box, but you tell your friend, "Oh it's no big deal... it's just a scrape!" You are ________
Downplaying a situation
Your father's mother is your ______
grandmother (use in a sentence)
You hear your friend tell a classmate to "break a leg" before the school play. This means...
Good luck!
What are 3 repair strategies you might use if a communication breakdown occurs?
*There are many answers! Explain your answer!*
-face the person
-use BOSS voice
-speak clearly and use your good "th"
-try again using different words
-give more information
The teacher is handing back tests. Kat checks hers and she got 100%!
She turns around and sees Fatma with her head in her hands. Fatma groans, "How did you do?"
Kat says, "Oh, not bad..."
What is this an example of?
Either:
Reading the room (recognizing that her friend didn't do well and she doesn't want to brag)
OR
Downplaying a situation
bother
You hear 2 girls talking in the hallway:
One girl says, "If she thinks she is going to make it into the talent show without practicing first, she is delulu!"
What does delulu mean?