This psychologist theorized that two separate sets of factors cause job satisfaction and dissatisfaction.
Who is Frederick Herzberg?
100
Job factors that provide positive satisfaction, including recognition, achievement, or personal growth.
What are motivators?
100
The opposite of Satisfaction
What is No Satisfaction
100
This is the ideal situation where employees are highly motivated and have few complaints
What is High Hygiene + High Motivation
200
This theory holds that certain characteristics of a job are consistently related to job satisfaction, while different factors are associated with job dissatisfaction
What is Herzberg’s motivation-hygiene theory?
200
These job factors will lead to dissatisfaction if they are absent, but their presence does not provide positive satisfaction.
What are hygiene factors?
200
The opposite of dissatisfaction
What is no dissatisfaction?
200
This is the situation where employees have few complaints but are not highly motivated; the job is viewed as a paycheck
What is High Hygiene + Low Motivation?
300
This is the first step of Herzberg’s two-factor theory
What is eliminate Job Dissatisfaction?
300
Examples include achievement recognition, involvement in decision making, challenging work
What are motivators?
300
Eliminate Job Dissatisfaction & Create Conditions for Job Satisfaction
What is the two-stage process to motivate people?
300
This is the situation where employees are motivated but have a lot of complaints; A situation where the job is exciting and challenging but salaries and work conditions are not up to par.
What is Low Hygiene + High Motivation?
400
This is the second step of Herzberg’s two-factor theory.
What is Create Conditions for Job Satisfaction?
400
Examples include job security, salary, vacations, work conditions.
What are hygiene factors?
400
Some critics state that the Herzberg’s two-factor theory does not allow for this.
What are individuals' unique responses to motivating or hygiene factors?
400
This is the workplace situation where employees are not motivated and have many complaints.