Polices & Procedures & Portals
Project Specialist Expectations & Billing
HGBU Departments/Groups
Interfaces
Retain & Resources
100

One stop shop for PM related information - searchable.

What is the PM Hub Confluence?

100

When a project is on going, but at least $5000 labor has been incurred, so you can invoice this for the month.

What is partial billing?

100

Team that manages and carries our project delivery.

What is Consulting Group?

100

TMS, VMS, CAS, BMS, POS, VSS, KSS

What is an Property Level / IFC8 interface?

100

A list of resources sorted by specific criteria, this can be customized.

What is a Wallchart?

200

This important SKU means that Oracle resource travel to and from a client site is allowed.

What is the T&E language and SKU line on a Sales Order document?

200

40-50% / 16-20 billable hours per week

What is the target utilization rate for a PS?

200

Team that create quotes, orders, ODAs, scope or a project.

What is Sales?

200
The way many third-party products communicate with OPERA - many of which send or receive reservations or profiles. Some of these require a Pre-Installation Guide.

What is an OXI?

200

1) Connection POC 2) Timecard Task 3) Scope + products being installed 4) Hotel local time, if not Eastern

What details should be included in Retain notes?

300

$65 per day

What is the HGBU Consulting daily meal allowance?

300

100 hours booked for billable resources, 20 hours self = 120 hours

What is a PM's target number of hours in Retain?

300

Oracle liaisons assigned to a client account, they conduct PAR calls, and meet with clients quarterly.

What is a CSS / Customer Support Specialist/account manager?

300

Usually only takes 4-6 network hours.

IFC8

300

Used to split large/long bookings into smaller bookings.

What is "cut booking tool"?

400

3:00pm Thursdays

What is the deadline for turning in timecards?

400

Issued monthly by Business Analyst Team.

What are billing deadline dates?

400

Group that works to ensure all necessary paperwork is in place to use contractor resources.

What are Resource Analysts?

400

Usually takes 16-32 network hours.

What is an OXI or OEDS interface?

400

Must be completed when using a contractor for a project, so Oracle can issue a PO to the contracting company.

What is a PCR - Project Contractor Request?

500
GSOPS for projects 41+ hours.

What are 1) Project Kickoff Slide Deck, 2) Status Report Template 3) Minutes Used for all verbal conversations or meetings 4) Rick & Issue log?

500

Add/modify Parties or Transaction Controls, and YY

What three actions are done in PFM?

500

This group helps when we need to be added to a project in PFM or if there is an issue being able to post to a timecard. Also, completes additional or funding transfers on projects.

What is a Business Analyst?

500

An internal site that contains interface part number, specific name, required service hours, availability, and more...

What is HGBU Sales APEX Reference Data?

500

CTRL+click, move to desired location does this.

How do you copy a booking?

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