Product Knowledge
How many pages does our Pro Smart site have?
15
What is the name of Mallory's dog?
Leo
Where do you transfer a client to get caught up for a dunning?
Collections
How many webinars should a rep have in a months time?
2 at minimum
Should all DM's need to be on the webinar?
YES!
How much does a client need to spend to advertise on all 3 networks with Display?
$500
JJ and Conner worked at which restaurant together?
Tin Roost
Can you cancel out products without getting Client Success involved?
Yes, as long as there are not under contract and are retaining one product.
When does the Go for the Goal Contest end?
At the end of October
What do you do with BANT Form once it's filled out?
Attach in SF under Files
What is the difference between Basic Search and Google AdWords?
Basic Search - Guarantee Click
45 Clicks @ $140/month; 60 Clicks @ $185/month; 90 Clicks at $270/month. Numbers reflect an average of monthly clicks over the 12 month term, so actual clicks can vary from month to month.
Managed Search - $400+ (pay per click)
Haley just celebrated an anniversary, how many years?
1
If a client just had a budget increase on their display bringing it to $178, can they go back down to $160?
No, because the new minimum for Display is $250
Name one of the vertical that is part of the October Contest?
Landscapers, Cleaning Services, Electricians, Insurance, Pet Care/Veterinarians, and Concrete/Paving
If there is DASM assigned to the acct already, how do you go about getting it on their schedule?
Look at their calendar to see their openings and schedule an outlook meeting for that date/time and invite them.
Besides GEO what are the targeting options with Social?
We can set up targeting by Age, Gender, Language, Education Level, People with kids, and Relationship Status
Conner recently went on a trip, where did he go?
UK
What is the process for pausing campaign?
Prove value in keeping it live, next option is short term decrease, next option would be get Director Approval for Pause.
What do you need when selling a new Acct?
Check SF before creating an acct to ensure no one is working it. One month deposit plus any SUF's, making sure they register the card as well
Does the BANT form need to be completely filled out?
Yes, to ensure the DASM has all the information they need to prep for meeting.
With LR do you need to select both the singular and plural version of a keyword?
No, you do not. The Local Ranking product will account for both the singular and plural versions of the keyword. To determine which version to select for your client's campaign, think about how a user would typically search for that business or service. Typically, we recommend the plural version of the keyword. However, in some cases, it may make more sense to select the singular version.
Who within our region was recently proposed to?
Paige
What do we need from the client if we are selling LR to them for a 3rd party site?
Admin Login Credentials for Website
How long do you have to get someone caught up before a dunning pause gets placed on the traffic?
5 days before their next invoice
When should you follow up to confirm the webinar?
Day before unless it's scheduled on a Monday, if that is the case Monday Morning. Then again 10 minutes prior to get them logged in.